- Location
- Philippines (Cebu)
- Workplace
- Remote
- Type
- Full-time
- Department
- Management
- Seniority
- Senior
- Experience
- 4+ years
- Source
- Workday
Description
Responsibilities
- Maintains full project ownership in delivering market research projects from commissioning to invoice.
- Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment.
- Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to Dynata’s products and services.
- Ensures project task activities are completed through personal production, internal support teams (such as Survey Programming, and Sales), and vendors (such as translators, etc.).
- Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner.
- Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business.
- Communicate project updates and status in a responsive and consultative manner throughout project field.
- Share knowledge across internal functional teams.
- Ensures survey quality using current market research methodologies.
- Tracks and manages complex project budgets and timelines
- Takes on high visibility/complex projects and runs projects across multiple methodologies
- Mentors junior staff and assists in their growth
- Able to stand in for Team Lead when needed
- Other duties as assigned.
Experience
- At least 4 years of recent experience in quantitative online and digital market research experience, including competence in research and survey design, sampling, and consultation.
Knowledge & Skill
- Entry level for less complex professional roles not requiring a specific degree.
- Has developed knowledge of an extensive body of technical, support or administrative policies and procedures.
- Requires extensive training and experience to perform a wide variety of interrelated, multi-skilled or standard procedural assignments and resolve a wide range of moderately complex issues.
- Accomplished in implementing practical procedures or systems, which are moderately complex and require extended oversight
