Production Associate Level II

BACKGROUND: Since 1952, Beacon Group has been creating opportunities for people with disabilities across Southern Arizona, Phoenix and beyond. As a registered 501(c)(3) non-profit, Beacon serves over 2,000 people with disabilities each year. Beacon provides job training and placement, supported and center-based employment, and day treatment programs to assist nearly two-thirds of working-age people with disabilities who do not have a job. As a Beacon employee, you can be a part of delivering our mission and improving the lives of people with disabilities.

POSITION INTRODUCTION: Beacon Group is seeking candidates to work on a federal contract. The ideal candidate is reliable, pays close attention to detail, is organized and must be able to pass a pre-employment background check. The position is in a high production environment, and the candidate must be able to obtain and maintain a government clearance.

DUTIES AND RESPONSIBILITIES:

• Operate various high-speed equipment for scanning of applications & documents, and metering mail such as the IBML and Pitney Bowes machine (image capture, PRISM scan, mail metering).
• Count, sort, open and assemble mail, applications, and other office documents (physical lockbox and direct mail open).
• Generate mailing labels, ensure that mail labels match the applicant identification, fill and seal envelopes with correct passport and corresponding supporting documents (mail out and quality control).
• Box and archive files for storage purposes (PRISM).
• Follow a pre-set pattern for document sequencing (PRISM).
• Assist with moving office décor or assist with plants, furniture.
• Perform searching and filing functions to locate, file and/or retrieve applications.
• Operate scanning equipment and biological hood HEPPA filter to open mail.
• Operate computer software to generate mailing reports and labels for domestic and overseas shipments and create manifests.
• Prepare documents, supplies and materials for large shipments.
• Make copies, restock forms and supplies throughout the office.
• Escort cleaning crew, maintenance or other visitors as requested.
• Delivery and stage work in various office areas.
• Perform shredding and recycling collection and disposition tasks.
• Assist with newsletters and coordinate the folding, stuffing, sealing, and mail out of various mailings.
• Train other employees in these duties.
• Enter and update application notes in issuance system.
• Perform data entry and understand basic naming conventions (data entry).
• Print passport books and passport cards and inspect for product quality (book print & card print).
• Review passport product against data system information for completeness and accuracy (quality control).
• Review, prepare and correct photographs in accordance with regulation (image review).
• Review documents scanned into system for accuracy and prepare applications for archiving purposes (IQA).
• Create batches in TDIS.

QUALIFICATIONS:

• HS diploma, GED or current HS enrollment with 2.5 GPA.
• Experience utilizing computers and office software, specifically MS Word and MS Outlook.
• Good hand-eye coordination.
• Ability to remain flexible and adapt under pressure in stressful situations.
• Ability to follow instructions and established procedures.
• Capable of performing repetitive tasks while maintaining a high level of accuracy, such as: lifting, standing, reaching, twisting, sealing envelopes, opening mail, stacking, moving/stacking boxes, un-stapling, paperclipping, book printing, sorting, filing, and reading.
• Ability to multi-task while paying attention to detail and accuracy.
• Ability to work in one place and traverse the office on a continuing basis.
• Ability to provide basic customer service skills.
• Ability to meet production and quality standards.
• Ability to stand or sit for periods lasting more than 3 hours.
• Ability to lift up to 30 pounds.
• Ability to work well with others.
• Good typing skills for data entry.
• Good filing and file retrieval skills.
• Ability to read basic level reports.
• Ability to make independent decisions.
• Ability to identify and notify supervisors of work anomalies.
• Ability to determine quality and correctness of prepared passports and maintain issued applications in an orderly and traceable fashion.
• Ability to quickly learn and navigate software used for passport issuance and archiving.

WORK HOURS AND SCHEDULE: Monday to Friday, second shift.

Because we participate in the Ability One program, preference will be given to individuals with a documented disability.

We are proud to be an Equal Opportunity Employer, and we encourage all qualified persons with disabilities and veterans to apply. If your disability requires accommodation, please discuss it with us as we are happy to work with you.