Senior Admissions Counselor

The Senior Admissions Counselor is a member of the Admissions team within the Office of Undergraduate Admissions. This role is responsible for managing an assigned geographic territory and developing strategic recruitment plans to support undergraduate enrollment goals. The counselor represents High Point University at both on-campus and off-campus recruitment events and works to identify, recruit, admit, and enroll academically qualified students in alignment with the University’s mission and philosophy. The position maintains regular communication with prospective students, parents, and school counselors within the assigned territory, demonstrating an understanding of and responsiveness to the varying needs of prospective students throughout the admissions process.

QUALIFICATIONS:

Education

• Bachelor’s degree required

Experience and Training

• Two years of experience in admissions counseling, sales or customer service is recommended

Knowledge, Skills, Ability:

• Strong interpersonal skills
• Excellent written and verbal communication skills
• Ability to maintain confidentiality of information
• Proficiency in Microsoft Office product and the Internet
• Experience with Customer Relationship Management (CRM) tools
• Ability to travel extensively
• Valid driver license with good driving record; must be insurable.

ESSENTIAL FUNCTIONS:  

• Creates Strategic Plan for attracting students with the right academic qualifications, from target high schools in assigned territory
• Sets goals for assigned territory in regards to inquiries, applications, campus visitors, accepted students and enrolled students
• Makes travel arrangements and manages travel schedule to visit target schools within travel budget
• Travels 5-7 weeks in the fall and 2-3 weeks in the spring attending college fairs and private visits to targeted schools
• Builds relationships with key high school guidance counselors and independent counselors in assigned territory; invites them to visit campus or attend a Counselor Open House at HPU
• Manages evaluation of all completed files within assigned territory; makes initial admit/deny/waitlist decisions for prospective students
• Meets with students and families after campus tours explaining application process, scholarship opportunities, study abroad, presidents seminar and answering all questions
• Uses technical resources and predictive modeling to make informed decisions about student’s applications and outreach
• Develops and maintains in-depth, up-to-date knowledge of the University’s academic and extracurricular programs
• Develops and maintains expertise to conduct campus tours; goes through tour shadowing program; conducts tours whenever needed
• Handles assigned duties during Admissions Events during the year: Open Houses, Early Registrations, Presidential Scholarship Program, Spirit Event, etc.
• Contributes to Admissions Team efforts by assisting other counselors as time permits
• Maintains positive work atmosphere by acting and communicating effectively with students, students’ parents, faculty, co-workers and managers
• Other duties as assigned

ACCOUNTABILITY:

• Contributes to the development and achievement of HPU’s recruitment objectives