Banquet Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It’s an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there’s always something new to discover in heart of the American West.

Responsibilities

• The Banquet Manager oversees all facets of Banquets and coordinating event spaces.

• Coordinates the set-up and service of all functions in the resort. 

• Coordinates, coaches, provide recognition, disciplines, and supervises the Banquet staff. 

• Promote good public relations, promote and upsell to guests, customizing where necessary to meet and exceed guests’ needs.

• Handle complaints, concerns or special requests for employees, guests, clients, and group contacts. 

•  Regularly meets with culinary and dining room staff to share information and plan special events.  

• Estimates food and beverage needs, including meats, poultry, fish and seafood, supplies, beverages and equipment.Receives and checks orders to ensure they adhere to specifications. 

• Attends weekly operational meetings and communicates messages to create alignment with hotel strategic plan 

• Ensure our guests receive the highest level of food quality and service, while maintaining Four Seasons service standards.

• Manage labor cost and operating expenses

• Assists in other areas of Food & Beverage Division when needed.

Preferred Qualifications

• Exceptional knowledge of food & beverage, and creative flair. 

• Knowledge of guest service, banquets/catering.

• Excellent leadership skills and strong interpersonal skills. 

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This will include early mornings, evenings, weekends and holidays. 

• Some travel may be required.

• Two to three years previous employment in a related position. A college degree is preferred.  

• Successful candidate must possess legal work authorization in the United States

Benefits!

• Discounted housing available

• Employee Travel Program!

• Medical, dental and vision insurance for you and your family

• 5 Weeks PTO

• Retail, spa and F&B discounts

• Free Employee Cafeteria meals

• Free uniform dry cleaning

• Discounted/transferable ski passes

• Free ski storage

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal