Card Product Senior Officer (Outsourcing)

Company: 3801 UOB Vietnam

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

About the Department

Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Job Responsibilities

• Understand credit card product schemes, card product features, market trend to enhance the products

• Conduct regular profitability analysis to understand business performance & profitability of each campaigns & spending on investment.

• Develop and execute product management strategy to drive revenue, manage cost across all card products.

• Perform comprehensive market research to understand UOB credit card positioning and areas for improvement to become best-in-class products.

• Manage product control to ensure full compliance to product T&C, regulatory requirements, and fair customer treatment.

• Manage gift stocks, reconciliation with vendor and finance team for marketing expense management.

• Maintain relationship with partners to implement campaigns to enhance product benefits.

• Build marketing materials for customer communication and product marketing/promotion schemes.

• Project management skill to drive key stakeholders to work towards desire target acquisition.

• Develop business tracking reports across product revenue drivers to achieve business targets.

• Work in a team with shared responsibilities and work within given deadlines.

Job Requirements

• Bachelor’s degree with 2-3 years of experience in product management within banking/finance industry

• Understand the customer needs and the ability to design products to meet those needs.

• Strong ability to analyze data, identify trends and make data-driven decisions.

• Experience in credit card product development, pricing, promotions or market research

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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