Quality Assurance Technician

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2025 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,100 global team members who collaborate with customers across more than 30 market segments in 150 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

Position Overview

The Quality Assurance Technician reports directly to the Quality Manager and plays a key role in maintaining and continuously improving the site's Quality Management System (QMS).

This position is responsible for promoting quality awareness across the organization, ensuring compliance with quality standards and regulatory requirements, supporting internal functions through effective quality system management, and driving continuous improvement initiatives. The role has a strong cross-functional focus and requires close collaboration with Production, R&D, Maintenance, Supply Chain, and other support functions.

This is a role with approximately 50% shop floor presence and 50% office-based activities, requiring flexibility to support operational needs when production is active.

Primary Responsibilities

Quality Management Systems & Compliance

• Maintain and continuously improve the site's Quality Management System (QMS), ensuring compliance with company policies, regulatory requirements, and applicable standards including ISO 9001, ISO 14001, FSSC 22000, and other relevant certifications.
• Manage quality documentation, calibration programs, and change management processes while supporting ongoing certification and compliance initiatives.
  

Audits, Quality Assurance & Continuous Improvement

• Plan, conduct, and support internal and external audits, ensuring effective follow-up of findings, non-conformities, corrective actions, and preventive actions.
• Partner with Production, R&D, Maintenance, Logistics, and other functions to investigate quality issues, identify root causes, implement improvements, and promote a culture of quality throughout the site.
• Support quality training and awareness programs to ensure employees understand and apply quality requirements and best practices.
  

Quality Performance & Customer Support

• Monitor and analyze quality KPIs, prepare reports, and provide data-driven insights to support business and operational decisions.
• Ensure timely management of customer complaints, quality alerts, and product non-conformities while coordinating appropriate corrective actions.
• Prepare quality-related documentation, including Certificates of Analysis and Certificates of Conformity, as required.
  

Site Quality Projects & Laboratory Support

• Support site certification projects, quality improvement initiatives, and activities related to pest control, audit readiness, and new process implementation.
• Provide support to Quality Control laboratory activities when needed, including product testing, batch review, product release, and maintenance of quality records within SAP and other systems.

Minimum Requirements

• Bachelor's degree in Chemistry, Chemical Engineering, or a related scientific discipline.
• Experience in Quality Assurance, Quality Control, Manufacturing, or a related industrial environment.
• Knowledge of Quality Management Systems and quality standards, particularly ISO 9001 and ISO 14001.
• Strong written and verbal communication skills in French and English

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H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.