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Assistant Property Manager

Esrtreit

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Salary
$115k – $130k/yr
Location
New York, New York, United States
Workplace
Hybrid
Type
Full-time
Department
Property Management
Seniority
Manager
Source
Lever

Description

COMPANY SUMMARY
 
Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2026, ESRT’s portfolio is comprised of approximately 7.5 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.
 
The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. 

POSITION SUMMARY

The Assistant Property Manager reports to the Operations Manager and supports the daily operations and financial administration of the Empire State Building, working closely with tenants, building teams, and contractors to address service requests, coordinate operational activities, and maintain strong tenant relationships. This position reports to the Operations Manager.

The successful candidate will be detail-oriented, organized, and proactive, with strong communication skills and a commitment to responsive tenant service. The Assistant Property Manager maintains a regular presence throughout the property, identifies and addresses tenant concerns, and follows issues through to resolution.

The regular on-site schedule is Monday through Friday, 9:00 AM to 6:00 PM. Flexibility to work outside these hours, including evenings, weekends, and holidays, is required as needed to support building emergencies, scheduled shutdowns, tenant activities, special events, and other operational needs.

Skills

ExcelHVACCustomer Service

Benefits

Competitive base salary and bonusHealth/Dental/Vision insuranceCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD InsuranceVoluntary Enhanced LTD ProgramVoluntary Hospital, Accident, and Cancer Programs401(k) with 100% match up to 5%Paid parental leavePre-tax transit accountsEmployee Assistance Program for emotional, financial, and legal support

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