Financial Resources Coordinator

Description

Job Summary

The position is responsible for coordinating and supporting Home and Community Based Services (HCBS), Consumer Directed Community Supports (CDCS), Community First Services and Supports (CFSS), Social Security (SSI/SSDI), and related community funding services that facilitate participant access to MICC programs. As a member of the Financial Services team, this role serves as the primary point of contact for participants, families, county partners, support planners, consultation services providers, and internal stakeholders, providing education, guidance, and coordination related to funding navigation, coordinating the development of participant service agreements, and documentation requirements. The position supports the financial administration of participant services by coordinating funding processes and serving as a critical bridge between programs, families, county partners, and Financial Services to support participant access and funding compliance.

Schedule

Monday through Friday during standard business hours, flexibility for evening hours if preferred.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Financial Services and External Funding Integration

• Serve as the primary point of contact for MICC’s partnership within the umbrella of HCBS services and attend important agency meetings
• Collaborate with Director of Program Finance and Analysis to develop and refine internal procedures, policies, and data collection related to Minnesota disability services usage and federal funding access, as required for funding sources from inquiry to funding approval
• Coordinate participant MICC service agreement process in partnership with the Advisory Lead to ensure funding and services are aligned across various programs 
• Perform administrative tasks and data entry related to the MICC service agreement process by obtaining signatures, updating financial reports and documents based on participant enrollment options, making changes, and working closely with advisors to ensure service agreement accuracy
• Collaborate with Director of Program Finance and Analysis to evaluate and recommend integration of traditional HCBS waiver funding source as future funding option for non-CDCS waiver participants 
• Conduct active outreach to form, maintain, and improve positive working relationships with disability services county leaders, case managers, support planners, Fiscal Management Services (FMS), including participating in and attending lead agency/support planner/FMS meetings and trainings. Assimilate information to anticipate upcoming changes and impact on participants/families/program funding
• Track, closely monitor, and report on changes to disability services and medical assistance to MICC Leadership team (e.g., Waiver Reimagine, Unbundling) 
• Proactively communicate directly with participants, families, and funding contacts to provide documentation to help ensure deadlines are met
• Continually assess risks related to Minnesota disability services organizationally and on an individual participant basis and provide reporting to the Director of Program Finance and Analysis and MICC Leadership Team when appropriate

HCBS/CDCS Education and Internal Process Coordination

• As a member of the Financial Services team, serve as the lead and central contact between programs and departments integrating external funding sources into existing programs and financing structures
• Collaborate with Advisory Lead to proactively communicate and monitor any changes to approved MICC participant service agreements that impact funding and program costs 
• Work with Family Relations Specialist to educate and advise prospective participants and families during the admissions process on financial readiness and funding navigation and continue as ongoing resource throughout their program participation
• Collaborate with Director of Program Finance and Analysis to communicate with external partners including case managers, support planners, consultation services providers, and FMS to provide information about MICC programs and clearly communicate changes to the Account Services Coordinator for billing plan creation and adjustments
• Collaborate with Director of Program Finance and Analysis, Services Manager, Advisory Lead, Technology Team, and Executive and Project Manager on streamlining workflows and process automations related to participant MICC service agreements and external funding sources 
• Communicate directly with participant’s external disability services contacts to provide education, support, and documentation to help ensure deadlines are met for funding 
• Collaborate with admissions, advancement, and programs to develop external literature and documentation required by Minnesota counties related to program courses, services, and fees, ensuring they align with HCBS/CDCS/CFSS terminology 
• Assist participants and families with accessing terminology and language commonly used in HCBS/CDCS/CFSS plans related to MICC programs and funding
• Other duties as assigned

Requirements

Education and Experience

• Bachelor’s degree in Human Services, Education, or Health. An Associate’s degree in Human Services, Education, or Health along with two years of full-time direct care experience may be considered in lieu of a Bachelor’s degree.
• 3-5 years’ experience working with people with disabilities in a position directly related to HCBS/CDCS/CFSS, such as a Case Manager, Certified Support Planner, or Policy Analyst

Skills and Abilities

• Proficiency in Excel, to include skilled use of formatting data, linked data, and formula use along with solid basic math skills and statistical literacy
• Highly developed organization skills for task management
• Understanding and ability to use technology systems for streamlining workflow and processes
• Excellent communication skills and ability to coordinate information between internal departments and external partners. Familiar with state licenses and funding sources highly preferred
• Must reside in Minnesota

Benefits

MICC offers a competitive salary and an incredible benefits package, including, but not limited to:

• Medical and Dental Insurance*
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Basic Life Insurance & Accidental Death and Dismemberment (AD&D) Insurance
• Long-Term Disability (LTD) Insurance**
• 403(b) Retirement Plans***
• Voluntary plans including Vision, additional Life & AD&D Insurance, Critical Illness, Accident Insurance, and Hospital Insurance

*MICC pays a significant percentage of the cost

**MICC pays the premiums for LTD

***100% immediate vesting with 4% Safe Harbor Match (if the employee contributes 5%)

Paid Time Off (PTO)

MICC offers a generous amount of Paid Time Off (PTO):

• 176 hours / 22 days (prorated upon start date) of paid vacation time
• 80 hours / 10 days (accrued at 3.33 hours per pay period) of paid sick time
• 80 hours / 10 days (holiday schedule available upon request) of paid holidays
• 8 hours / 1 day for floating holiday

How to Apply

If you're ready to embark on a rewarding career, please submit your application. We appreciate all applications, but only qualified candidates will be contacted for an interview. Minnesota Independence College and Community (MICC) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This external job description is not designed to cover or comprehensively list the required activities, duties, or responsibilities. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of MICC.

*MICC is an equal opportunity employer, a drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.

By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its participants, clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodations to complete the application and/or interview process should contact a management representative.