DEPUTY MANAGER, NETWORK STRATEGY & INTELLIGENCE

1) GENERAL DESCRIPTION

Lead the assessment and planning of Group Wellness & Ambulatory Care Centre network growth opportunities by evaluating market attractiveness, competitive landscape, service needs, financial feasibility and strategic fit. The role is responsible for developing evidence-based recommendations to support management decisions on new centres and other growth opportunities.

The role also maintains an overall view of the growth portfolio to support prioritisation and management decision-making.

2) JOB DESCRIPTION

• Support the development and periodic review of Group Wellness & Ambulatory Care Centre medium- to long-term network growth plan.
• Identify and evaluate potential markets, catchments and locations for network expansion.
• Lead market assessments covering demographics, healthcare demand, accessibility, existing healthcare supply and relevant market considerations.
• Lead competitor analysis to identify service gaps, market positioning and potential opportunities.
• Assess how proposed locations complement the existing KPJ hospital, Group Wellness & Ambulatory Care Centre and care-network footprint.
• Coordinate the development of the proposed service offering for each opportunity based on market findings, network requirements and input from Clinical Governance and Operational Excellence.
• Lead preparation of feasibility studies for proposed growth opportunities.
• Develop and maintain key business assumptions including patient volumes, service mix, capacity, ramp-up assumptions and other inputs required for financial modelling.
• Coordinate financial modelling with Finance and ensure that commercial and operating assumptions are adequately supported.
• Prepare and coordinate management or investment papers for approval, including strategic rationale, market assessment, proposed service offering, financial case, key risks and recommendation.
• Compare and prioritise growth opportunities based on strategic fit, feasibility and readiness.
• Maintain a consolidated portfolio of growth opportunities and their status across the development pipeline.
• Establish and maintain appropriate stage-gate information for opportunities from initial screening through approval and handover.
• Coordinate post-opening review of approved growth opportunities against the original business case and key assumptions.
• Capture relevant lessons from completed projects to strengthen future feasibility assessments and growth decisions.
• Provide analytical and presentation support for management discussions relating to ACC network growth.

3) JOB REQUIREMENT

• Bachelor's degree in a relevant discipline such as Business, Finance, Economics, Healthcare Management, Planning or another related field.
• Any additional qualification requirements should be aligned with KPJ HR policy for the position grade.
• Relevant experience in business planning, feasibility assessment, strategy, commercial analysis, healthcare planning or related work.
• Ability to interpret market, operational and financial information and translate it into management recommendations.
• Experience coordinating cross-functional inputs for business cases or management papers would be relevant.

Skills & Competencies:

• Strategic and analytical thinking.
• Market and competitor analysis.
• Business-case development.
• Financial and commercial literacy.
• Structured problem solving.
• Report and management-paper preparation.
• Stakeholder coordination.
• Presentation and communication skills.
• Portfolio and progress tracking.

Special Skills Required:

• Strong working knowledge of spreadsheet-based analysis and financial models.
• Ability to structure data and assumptions into clear decision papers and presentations.
• Ability to distinguish between evidence, assumptions and management judgement.

Personal Attributes:

• Analytical and evidence-driven.
• Commercially aware.
• Structured and organised.
• Able to challenge assumptions constructively.
• Comfortable working across multiple functions.
• Accountable for quality and accuracy of work.