Catering Coordinator

At Chick-fil-A Cross Pointe, the Catering Coordinators are responsible for assisting the leadership team in ensuring that each restaurant guest has an outstanding experience. The Catering Coordinators are responsible for owning all incoming and outgoing catering orders. A daily task would be fulfilling orders in a fast-paced, team environment for pick-up and delivery orders at an excellent level. Another daily task would be to organize/stage catering orders/materials for the next day’s orders.

Job Type: Full-time 

Salary: $16.00 - $18.00 hourly/based experience and availability 

Benefits Offered: 

• Employee Meals
• Flexible Schedule 
• Uniform Stipend
• Professional Development
• College Scholarship 
• Fun Team Environment

Required Qualifications:

• Day shift availability (anytime from 6:00am-4pm)
• Must be 18+ years old
• 35+ hours a week availability minimum
• Must be hard-working, team-oriented, friendly, honest, dependable and have great guest service skills.

Day In The Life/Schedule

• Typical Shift: 6:30am - 4:30pm | Four-day work week
• Time Expectations: During the initial phase (4-6 weeks), the new team member will learn every position in the restaurant and work alongside team members.
• Overview: An average work day is spent preparing and fulfilling 15-40 catering orders accurately and at a fast pace. This position works closely with both front and back of house leadership teams to ensure all orders are on time. Many days will require you to be the face of Chick-fil-A when taking deliveries to businesses. You will spend each day executing excellence for a multi-million-dollar business. You will be pushed to be your best while delivering excellent customer service. We want you being better today than you were yesterday.

Minimum Qualifications

• Must be hard-working, team-oriented, friendly, honest, dependable and have great guest service skills with excellent organizational and time management skills while being detail oriented
• Ability to work in a fast-paced, team environment to fulfill pick-up and delivery orders daily
• Ability to organize/stage catering orders/materials for next day orders
• Provide pertinent inventory information and complete some minimal food prep as needed
• Solid communication skills to confirm and complete follow-up with catering guest
• Good attitude and willingness to learn
• Clean driving record; must be willing/able to assist with some delivery
• Flexible Team Player
• Ability to carry totes/TMS Bags (approximately 10- 40 lbs.) filled with catering food trays and gallon beverages.

Physical Requirements:

The work area includes: food, ovens, mixers, food processors, knives, slippery floors, and, at time, high temperatures. It is a hands-on, non-smoking, restaurant setting involving constant interaction with customers, employees, managers and vendors. The ability to effectively communicate, identify food quality, tolerate heat and walk-in freezers, lift and/or maneuver up to 50 pounds, and stand/walk on hard surfaces during the course of the work day. While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; extreme cold (non-weather) and extreme heat (non-weather). The noise level in the work environment is usually loud. While performing the duties of this job, the employee is regularly required to stand, talk and hear. The employee is frequently required to walk; use hands to handle or feel. The employee is frequently required to taste and/or smell. The employee is required to sit; grip and grasp with hands, reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl and bend at the waist. Specific vision abilities required by this job include Close vision, Peripheral vision, Depth perception and Ability to adjust focus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.