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Job Description Summary

The Health Information Management (HIM) Manager is responsible for overseeing all aspects of health records, ensuring their integrity, confidentiality, and accessibility in compliance with federal, state, and organizational regulations. This role manages HIM staff performance, facilitates timely training, and acts as a key liaison for internal and external customers regarding the legal medical record and release of information functions. The manager also plays a crucial role in adapting departmental operations to evolving regulatory requirements and supporting special projects.

Job Description

Essential Functions

• Manages and maintain all aspects of health records
• Maintains confidentiality per policy and regulations
• Ensures HIM guidelines are met in conjunction with regulatory and organizational needs
• Ensures HIM staff consistently meet productivity, timeliness, and quality standards
• Provides timely training as needed
• Prepares status reports, materials, and documentation for reporting to senior management or committees, as needed
• Assists with the development of training material for the department and organization if needed
• Ensures Epic and OnBase work queues are worked timely and accurately
• Acts as a liaison to customers including initial point of contact for questions regarding legal medical record
• Assists with department special projects as requested
• Researches and applies federal, state and voluntary regulatory standards that relate to privacy and security
• Assists Director in compliance with legal, regulatory, and organizational requirements for record-keeping to include the destruction and disposal of obsolete records in accordance with hospital policies and regulations mandated by Health Care Authorities in the state of Alabama.
• Assists with the planning for implementation of new state and federal government requirements within the department and organization
• Assists with and answer questions on release of information functions
• Reviews and releases patient health records to authorized person(s) and/or health care facilities upon receipt of appropriate documentation authorizing releases
• Produces records in court when requested by subpoena
• Provides fill in assistance as needed
• Manages departmental resources effectively, including equipment, supplies, and technology, contributing to budget planning and oversight as needed.
• Identifies opportunities for process improvement within HIM operations to enhance efficiency, accuracy, and compliance.
• Collaborates actively with other departments (e.g., IT, Clinical Departments, Billing, Revenue Cycle) to resolve complex issues related to health information, system integration, and data flow.
• Collaborates with Human Resources on all HR-related matters, including disciplinary actions and termination requests.
• Supervises staff, managing timekeeping, ETO requests, and performance evaluations.
• Performs other duties as requested by primary manager that do not compromise moral code of conduct or protocols set in place for patient or employee safety

Supervised Positions

• Health Information Specialist
• HIM Document Integrity Analyst
• Supervisor Medical Records/HIM System Administrator

Qualifications

Minimum Education Required

• Associate’s degree in health information technology, medical assisting, or related field
• Registered Health Information Technician (RHIT)

Minimum Education Preferred

• Bachelor’s degree in health information management, health informatics, public health, healthcare administration, or another related field
• Registered Health Information Administrator (RHIA)

Minimum Experience Required

• RHIT certification and 5 years of relevant experience.
• Two (2) years of supervisory experience overseeing staff guidance and development, workflow optimization, performance management, and regulatory compliance.

Minimum Experience Preferred

• RHIA certification with 3 years of relevant experience.
• Three (3) or more years of supervisory experience overseeing staff guidance and development, workflow optimization, performance management, and regulatory compliance.

Required Knowledge/ Skills/ Abilities

• Maintain current certifications as required
• Demonstrates responsibility for educational requirements as evidenced by reading all assigned related references, and attending all required educational meetings, or webinars, and completing annual Symplr requirements.
• Ability to motivate, lead, and develop a high-performing team.
• Excellent written and verbal communication skills for clear and professional interactions with diverse audiences.
• Ability to identify, analyze, and resolve problems in a timely and effective manner.
• Organizational skills with the capacity to manage multiple priorities, use time efficiently, and consistently meet deadlines.
• Fluent in Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and proficient with Electronic Health Record (EHR) and document management systems (e.g., Epic, OnBase, if applicable).
• In-depth knowledge of medical documentation requirements, health record content, and the principles of Health Information Management.
• Strong grasp of medical terminology, anatomy, and physiology.
• Comprehensive understanding of healthcare regulations (e.g., HIPAA, HITECH Act, state medical record laws) and privacy/security standards.
• Ability to work independently and demonstrate self-motivation and proactive problem-solving.
• Meticulous detail-oriented approach to ensure accuracy and compliance in all aspects of health information management.
• Proven ability to adapt to changes in the work environment, technology, and regulatory landscape.
• Commitment to maintaining strict patient confidentiality and data security.
• Demonstrates commitment to organizations five (5) priorities and Six Ground Rules
• Person in this position is required to understand, agree upon and follow our Six Ground Rules:
  • No excuses.
  • We are a team.
  • Bring up your ideas.
  • Poor performance will be addressed.
  • ‘That’s not my job’ is not acceptable
  • Manage Up.

In addition to the above, home office employees are expected to:

• Maintain professional decorum and dress appropriately for virtual meetings
• Need to focus and manage distractions
• Protect company’s information
• Strong work ethic is a must

Shift

Day

Shift Details

FTE

1

Type

Regular

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Equal Employment Employer

Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.