Product Manager – Connectivity & ICT Products

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

The Product Manager – Network Solutions is responsible for value proposition development, product lifecycle management, commercial strategy, and innovation to drive business growth, operational efficiencies, and customer satisfaction.

This role focuses on shaping, executing, and optimizing the ICT solution strategy, ensuring seamless integration with core telco products for customers. The Product Manager will work closely with Sales, Marketing, Solutions, Delivery and Operations teams to deliver differentiated and competitive ICT solutions to achieve revenue targets. You will be responsible for the strategy, commercial performance, and lifecycle management of high-capacity network products, including IPLC, and cross-border connectivity.

The incumbent will balance product innovation, pricing strategy, and partner management, ensuring network solutions remain competitive, profitable, and aligned with evolving customer and market needs.

What are you accountable for?

Product Strategy & Roadmap Development

• Define the value proposition, product roadmap, and service creation blueprint for ICT products and solutions.

• Establish strategic alignment with business objectives, ensuring long-term growth in revenue and sustainable profitability.

• Drive innovation with understanding of customer needs, market trends, competition landscape and new business opportunities.

Go-to-Market (GTM) Execution & Revenue Growth

• Ensure GTM readiness across sales channels, market positioning, and communication strategies.

• Act as the business solution advisor, guiding internal teams in positioning and deploying solutions for clients.

• Ensure internal readiness by coordinating resources, training, knowledge-sharing, and capability-building initiatives across relevant teams.

• Collaborate with operations and technical teams to guarantee seamless implementation and support scalability.

• Own the product P&L, driving revenue growth and cost optimization.

• Achieve Annual Operating Plan (AOP) targets and contribute to the Long-Range Plan (LRP) to support business objectives.

Product Lifecycle Management

• Oversee product specification, lifecycle planning, in-life support, change management, performance optimization and financial structuring.

• Understand customer requirements and work across frontline to backend teams to ensure that great experience is delivered to customers.

Customer-Centric Innovation & Competitive Analysis

• Continuously assess customer pain points, market demands, and emerging technology trends.

• Conduct competitive benchmarking, ensuring product remain ahead in the evolving ICT landscape.

• Leverage data analytics and AI-driven insights to refine product features and service offerings.

Portfolio Management & Commercial Performance

• Manage the full lifecycle of network products including IPLC, and cross-border connectivity.

• Develop pricing strategies and commercial models that optimise revenue, utilisation, and margin.

• Monitor product performance, identify growth levers, and drive continuous improvement across cost, performance, and customer experience

Partnership & Supplier Management

• Lead collaboration with local and international carriers, infrastructure partners, and data centre operators.

• Support supplier consolidation and strategic sourcing to enhance capacity efficiency and cost competitiveness.

• Ensure alignment between network capabilities and commercial objectives

Market Intelligence & Innovation

• Track market developments, emerging connectivity models, and competitive activity across regional markets.

• Identify new revenue opportunities through evolving network technologies (e.g., SDN, quantum-safe, edge, or elastic capacity).

• Translate infrastructure investments into differentiated business propositions.

What do you require for the role?

• Education: Bachelor’s in Telecommunications, Engineering, Computer Science, or a related field; MBA or equivalent postgraduate qualification is preferred.

• Experience: 8–10 years in product management or ICT solutions, with exposure to IPLC and cross-border connectivity. Strong commercial and technical background in telco.

• Skills & Competencies: Strategic product planning, strong commercial acumen, ICT/network knowledge, stakeholder engagement, data-driven decision-making, and partner management.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.