VIP Host (Part-Time)

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES   

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:

https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$4578.htmld

Pledge for Success: 

We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests.  Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Responsible for oversight and management of the VIP Lounge; including but not limited to, admission to the lounge, food quality and presentation, and ensuring the cleanliness of the lounge area.

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Monitors the entrance to the VIP Lounge to ensure access is tracked.
• Ensures the quality of the room and reports issues.
• Provides guidance and feedback on the menu in the VIP Lounge to the Casino Marketing Manager.
• Entertains guests in the VIP Lounge while building relationships in the area.
• Works in collaboration with the Food and Beverage department to provide excellent service in the VIP Lounge guests and maintain the integrity of the room in regard to access.
• Has the ability to extend complementary service in accordance with approved comp matrix.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• One (1) year of customer service experience.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Excellent communication conflict resolution skills.
• Must be able to stand during entire shift with frequent reaching, bending, and stooping.
• Must be able to work various shifts and flexible hours including weekends and holidays.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Preferred Qualifications:

• Food and Beverage experience preferred.

Work Shift:

Wages:

This role offers a starting wage of $19.94 per hour. Candidates with relevant experience may be placed higher within the established pay range.

Knock, knock. Hear that sound? That's opportunity!