Medical Assistant

Description

Medical Assistant Duties include:

· Assists the Provider as requested.

· Escorts patient to the exam room. 

· Obtains complete and accurate vital signs, including blood pressure, pulse, respirations, temperature, weight, and height, appropriate for the patient’s chief complaint, prior to the clinician seeing the patient. 

· Performs spirometry tests, six-minute walk tests, administers injections/medications as directed by the Provider

· Obtains prior authorizations for medications.

· Assists in patient education by providing informational pamphlets and after-care instructions as instructed by the Provider.

· Ensures that exam rooms are clean, stocked, and appropriately set up each day prior to rooming patients.

· Triages incoming documents, as assigned, and thoroughly processes documents at first touch following protocol.

· Ensures all pertinent information is in the chart prior to the patient’s appointment (i.e. labs, xrays, etc.)

· Ensures all documents are appropriately labeled and classified within the electronic medical record.

· Communicates with patients using secure patient portal and assists patients with any portal log-in issues.

· Maintains related medical equipment and supplies.

· May be required to travel to other clinics when needed.

Other Medical Assistant responsibilities include:

· Answers patient sick calls and schedules appointments.

· Follows Clinic protocols for managing patient and pharmacy call backs in a timely manner.

· Gathers appropriate documents and signatures necessary to assist the Provider in making treatment decisions.

· Relays Provider instructions/orders to pharmacies, patients, and other entities via phone, fax, or mail.  

· Labels and uploads test results in the patient’s electronic medical record.

· Effectively works with peers to ensure all Provider schedules run efficiently and that patients are seen in a timely manner.

· Ensures all medication cabinets are locked at the end of each workday.

· Attends/participates in Clinic meetings.

Requirements

Knowledge, Skills, and Abilities:

· High school graduation or GED.

· Two or more years of related work experience preferred.

· Credentialed Medical Assistant (RMA, CCMA, CMA) a plus.

· Current certification in CPR / Basic Life Support (BLS) is required.

· Strong computer skills. Experience with an EMR preferred.

· Strong attention to detail.

· Knowledge of medical terminology.

· Strong customer service skills and ability to establish and maintain effective working relationships with other employees, patients, and the general public.

· Ability to maintain confidentiality of sensitive information.

· Ability to file and maintain patient records, files, and other correspondence.

· Ability to work independently and juggle multiple priorities

· Must be able to lift up to 15 pounds.

· Valid California driver’s license and automobile insurance. Ability to drive to different clinics.