Training Coordinator - Remote

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TKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.  

We are proud to be a military and veteran-friendly employer.

About This Position

The Training & Development Coordinator supports the implementation and communication of company training programs. This role assists with Learning Management System (LMS) operations, training logistics, and administrative support, ensuring timely updates on training opportunities, enrollment, and completion rates.

 

Essential Functions, Duties, and Responsibilities

• Support companywide initiatives and projects led by the People Development Team.
• Create and distribute engaging training communications, newsletters, promotional campaigns, and registration announcements.
• Support branding and consistent messaging across all learning and development initiatives.
• Design and format training materials, presentations, job aids, learner guides, and communication assets using approved branding standards.
• Track training promotions and participation trends.
• Ensure all training materials are professional, accessible, and visually consistent.
• Coordinate course registrations, attendance tracking, waitlists, rosters, and learner communications.
• Schedule training sessions and assist with program logistics and stakeholder communications.
• Assist employees with LMS navigation and training registration.
• Maintain and update People Development resources, SharePoint sites, training calendars, and program documentation.
• Create learner evaluations and post-training surveys.
• Compile survey results and prepare summary reports.
• Identify common themes and trends in learner feedback.
• Monitor project deadlines and support stakeholder follow-through.
• Maintain training-related expense records, process invoices, and vendor documentation.
• Utilize Microsoft Copilot, Canva, and other approved technologies to improve efficiency and learner engagement.
• Other duties as assigned.

What You'll Need

• Associates or Bachelors’ degree in Business, Human Resources, or related field preferred; two years’ experience as a coordinator, two years’ experience in some training capacity or equivalent combination of education and experience.
• Outstanding organizational skills and follow though.
• Outstanding customer service skills.
• Ability to prioritize and work on more than one project at a time.
• High level of initiative and ability to work productively with little supervision.
• Ability to maintain composure under pressure.
• Ability to comprehend, interpret, analyze spreadsheets, reports, and correspondence.
• Proficient in computer use using Microsoft Office Suite, included in Word, Excel, Outlook,, PowerPoint, Copilot & Canva.
• Proficient in the use of ZOOM & Teams.
• Ability to maintain confidentiality.
• Skill in being organized or following a systematic method of performing a task.
• Ability to connect with others of diverse backgrounds, experiences, viewpoints and with the values and mission of the company, along with priorities of the region and HR strategies.
• Ability to communicate with employees at all levels (both verbal and written communication skills).
• Ability to adapt to change in the workplace and demonstrate the ability to work collectively within a team environment.
• Ability to use thinking and reasoning to solve a problem.
• Ability to get along well with a variety of personalities and individuals.
• Ability to find a solution for or to deal proactively with work-related problems.
• Ability to complete assigned tasks and maintain a penchant for efficiency with accuracy.

Benefits

TKC Holdings, Inc. offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage
• Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs.  Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
• Dental
• Vision
• Basic Life and Basic Accidental Death and Dismemberment Insurance
• Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you

TKC also understands the importance of work life balance and planning for the future.  To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer DailyPay providing you immediate access to earned wages.

EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

 

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108