Coordinator - Claims Service

Company:

Description:

We are seeking a talented individual to join our Claims Operations team at Marsh. This role will be based in Kuala Lumpur. This has a hybrid working arrangement that has a requirement of working at least three days a week in the office. 

Coordinator - Claims Service
 

We will count on you to:

• Registration, Processing and Adjudication of claims within turnaround time.

• Compute claims settlement and verify reimbursements from insurers are correct.

• Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients. 

• Where needed, interact with stakeholders to ensure proper execution of tasks.

• Prepare claims statistic report on a monthly basis.

• Proactively identify problems with the team or client and present solutions.

• Participate in project initiatives to improve efficiency and productivity of the department.

• Update documentation of processes.

What you need to have:

• Diploma or degree in a relevant discipline; insurance or claims experience is an advantage.

• 1-3 years experience in claims processing/ claims handling are encouraged to apply

• Knowledge in General Insurance background

What makes you stand out:

• Strong understanding of insurance terminology

• Good work ethics with high level of integrity, detailed oriented, compliant and process driven

• Good communication skills, is proficient in English and /or other languages

• A team player who is hardworking, able to prioritize and meet deadlines

• Possess good problem-solving ability, interpersonal skills

• Proficient in Microsoft Office applications, especially Word and Excel.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.