Catering Sales Manager

Compensation Type

Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

 

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

 

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

 

Located on the seam of Belltown and the retail core, the 97-room Kimpton Palladian Hotel is within walking distance of landmarks like Pike Place Market, the waterfront, and Seattle’s best new restaurants, live music venues, cafés, and boutiques. When you’re not exploring, your home base is a 1910 landmark reinvented in a masculine-chic style with luxe amenities, edgy design elements, and contemporary furnishings that reflect Belltown’s hip heritage. You’ll also find a heralded seafood restaurant in Shaker + Spear, a speakeasy-style social lounge called Pennyroyal, and a lobby you won’t soon forget. The Palladian beckons today’s tech titans and tastemakers.

Overview

The Catering Sales Manager is responsible for generating, managing, and closing catering and social event business for the Kimpton Palladin Hotel and its even venues, including The Palladian Arthouse and private dining spaces. This role focuses on prospecting new business, responding to inquiries and RFPs, developing client relationships, and ensuring seamless event execution in partnership with hotel operations teams. The Catering Sales Manager is accountable for achieving catering revenue goals, maximizing profitability, and delivering exceptional guest experiences that reflect the Kimpton brand.  

Responsibilities

Key Responsibilities

 

• Solicit and secure new catering, social, corporate, nonprofit, and special events business.
• Respond promptly to catering leads, inquiries, and RFPs.
• Conduct site tours and customized presentations for prospective clients.
• Develop and maintain relationships with local businesses, event planners, meeting professionals, wedding planners, and community organizations.
• Generate new revenue opportunities through proactive prospecting, networking events, and industry partnerships.
• Maintain a robust sales pipeline and accurately forecast catering revenue. 

Event Planning & Client Management

 

• Serve as the primary point of contact throughout the sales and planning process.
• Prepare catering contracts, banquet event orders (BEOs), and event proposals.
• Coordinate all event details, including menus, room setups, audiovisual needs, timelines, and special requests.
• Conduct pre-conference and event planning meetings with clients and internal departments.
• Ensure smooth event execution by working closely with Banquets, Culinary, Front Office, and Operations teams.
• Follow up with clients after events to ensure satisfaction and generate repeat business.

Revenue Management

 

• Maximize catering revenue through strategic pricing, menu enhancements, upselling, and space utilization.
• Monitor market trends and competitor activity to identify new opportunities.
• Negotiate contracts while maintaining profitability goals.
• Achieve monthly, quarterly, and annual catering revenue targets.

Administrative Responsibilities 

 

• Maintain accurate client records and sales activity within Delphi, Salesforce, or other sales systems.
• Prepare weekly production reports, forecasts, and sales activity summaries.
• Participate in sales meetings, revenue strategy meetings, and departmental planning sessions.
• Ensure compliance with hotel polices, accounting procedures, and contractual requirements.  

Qualifications

Qualifications

 

• Bachelor's degree in Hospitality, Business, Marketing, or related field preferred.
• Minimum 2-3 years of catering sales, hotel sales, event management, or hospitality experience.
• Proven success achieving sales goals and closing business.
• Strong negotiation, presentation, and relationship-building skills.
• Excellent verbal and written communication skills.
• Experience with Microsoft Office Suite and hotel sales systems preferred.
• Ability to manage multiple projects in a fast-paced environment.
• Flexible schedule including occasional evenings and weekends as business demands require. 

 

 

Benefits 

• In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates.  Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.

Applications will be accepted between 7/17/2026 through 7/31/2026.