Restaurant Manager – The Summit at Snowbird

TITLE:                  Restaurant Manager – The Summit at Snowbird 

LOCATION:      Food and Beverage 

STATUS:              Full-time, Salary 

SCHEDULE:     Schedule varies based on business levels 

• Must be able to work any day of the week including weekends and holidays 

SUMMARY 

The Summit at Snowbird Restaurant Manager is responsible for the front-of-house operations of a high-volume, fast-paced on mountain restaurant under the direction of the Food and Beverage Senior Manager. This position focuses on guest service, staffing, scheduling, cleanliness, POS, and maintaining the building to ensure an exceptional guest experience.  

The Manager works closely with the Chef to deliver a seamless and enjoyable experience for both guests and employees, foster collaboration and consistent communication between front-of-house and back-of-house teams. This role emphasizes leadership, efficiency, and teamwork while maintaining operational standards, safety compliance, and welcoming environment for guests.  

WHAT YOU WILL DO 

• Direct daily restaurant operations by managing staff, caring for guests, and resolving any issues quickly and professionally. 

• Uphold the standards of a world-class dining operation that is elevated and unique to Snowbird. Every aspect of service, presentation, and guest interaction should reflect excellence. Lead by example with a positive attitude, professionalism, and a commitment to delivering an exceptional guest experience. 

• Conduct weekly one-on-one meetings with restaurant staff to foster alignment and accountability; meet regularly with the BOH Manager to maintain communication and coordination between Front-of-House and Back-of-House teams. Monitor performance, provide real-time coaching, and ensure adherence to company procedures and quality standards. 

• Lead team meetings, communicate with directors via the EOD report, ensures timely completion in close-out procedures.   

• Oversee onboarding and training for new employees and support ongoing team development. Ensure staff follow service procedures, including appearance standards and uniforms. 

• Manage and maintain accurate inventory counts; meet established timelines and treat inventory as an ongoing process. Own this process by pulling variance reports, resolving discrepancies, and ensuring accuracy. Keep storage and backstock areas clean, organized, and compliant with safety standards. 

• Support accurate daily recordkeeping by monitoring sales summaries, staff attendance, hours worked, and tip-out distribution. 

• Create and submit a bi-weekly staff schedule in Workday in accordance with the Snowbird F&B Scheduling SOP, ensuring adequate shift coverage, and adherence to labor guidelines. 

• Maintain good safety practices for employees and guests throughout the property.  Follows company and federal policies and regulations for serving alcoholic beverages in a responsible manner. 

• Oversee overall building upkeep and cleanliness, ensure guest-facing areas meet standards and coordinate with the appropriate departments, including Mountain Operations, when assistance is needed for cleaning, shoveling, or maintenance. 

• Plan, coordinate, and oversee the execution of special events from initial planning through completion. 

• Serve as the primary point of contact for event organizers, and internal departments to ensure exceptional guest experiences.  

• Develop event timelines, staffing plans, and operational strategies to support successful execution.  

• Monitor event setup, service, and breakdown to ensure company standards, safety requirements, and guest expectations are met.  

• Manage labor and operational expenses while maximizing revenue opportunities and maintaining profitability. 

• Resolve guest concerns and operational challenges professionally and efficiently during events.  

• Conduct post-event recaps, identify areas of improvement, and implement process enhancements for future events.  

• Partner with culinary, banquet, and leadership teams to create memorable experiences that align with the organization's service standards and brand. 

• Attend all Banquet Event Order (BEO) and Restaurant Event Order (REO) meetings to review event details, coordinate with departments, and ensure successful execution of all events and guest experiences. 

• Perform other duties as assigned by management. 

WHAT YOU WILL NEED TO GET THE JOB DONE 

• 2–4 years of job-specific work experience with demonstrated competence, including prior experience in a management or supervisory role 

• Food Handler Permit, Tips Cert, DABS background check. 

• Proven ability to manage a fast-paced on mountain restaurant.  

• Ability to interact positively with guests, employees, and all Snowbird departments while maintaining strong working relationships. 

• Strong time management skills with the ability to balance guest service, employee support, and administrative responsibilities during operational hours. 

• Strong interpersonal skills, including guest service, active listening, communication, and conflict resolution. 

WORKING CONDITIONS 

• Rotating schedule based on business levels, including early mornings, nights, weekends and holidays. 

• Be prepared to stay overnight, if necessary, on occasional times of road closures. 

• May experience unusual stress from continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird. 

• Be able to lift 50 lbs. 

• Must be able to stand for long periods of time. 

• Must demonstrate ability to bend, kneel, handle, reach, grasp, and perform repetitive motions in a four-season environment.  

• Position requires skiing or snowboarding to and from the restaurant; must be comfortable traveling on mountain terrain in variable weather and snow conditions.  

WHY WORK HERE 

• Ski pass and comp ticket benefits 

• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees 

• Available medical, dental, vision and accident insurance – benefits are available based on position and are subject to change 

• 401k 

• Discounts with Powdr partners 

• Free transportation to work: UTA Bus, Rideshare Vans, and Employee Blue Shuttles 

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.