Security Systems Sales & Operations Specialist

Help businesses protect their people, property, and operations by delivering security solutions that solve real customer needs. This role combines sales, customer relationships, and technical coordination, giving you the opportunity to work with CCTV, access control, fire alarm, and life-safety systems while growing within a specialized security industry.

Compensation & Benefits

• Salary: $45,000 - $65,000/year
• Commission opportunity
• Opportunity to grow within the security solutions industry
• Customer-facing role with technical and business development exposure

As a Security Systems Sales & Operations Specialist, you will serve as a key customer contact, identify security needs, recommend solutions, support branch operations, and coordinate with internal teams to ensure successful project delivery.

What You’ll Do

• Serve as the primary point of contact for customers and security solution inquiries
• Promote and sell security solutions including CCTV, intrusion alarms, access control, fire alarm systems, monitoring services, and equipment services
• Identify customer needs and recommend appropriate security and life-safety solutions
• Conduct customer follow-ups and maintain strong client relationships
• Manage daily branch operations including scheduling, customer records, and transactions
• Coordinate with technicians, installers, and internal teams to support project execution
• Conduct customer site visits and job-site walkthroughs to evaluate requirements
• Assist with basic security system layouts, documentation, and project coordination
• Support inventory management, equipment tracking, and local business development activities

What You Bring

• Experience in sales, customer service, branch operations, or another customer-facing role
• Strong communication and relationship-building skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational and problem-solving abilities
• Proficiency with Microsoft Office and CRM systems
• High school diploma or equivalent
• Valid driver's license and reliable transportation

Preferred Experience

• Security industry experience preferred
• Background in CCTV, access control, fire alarm, low-voltage, or life-safety systems
• Experience with site surveys, customer assessments, or security system layouts
• Familiarity with blueprints or installation documentation
• Experience with AutoCAD, Bluebeam, Visio, D-Tools, or similar software
• Security sales, estimating, project coordination, or technical sales experience