We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Main responsibilities will include:

• Demonstrates a working understanding of products, related technologies (hardware and software) and the Application process
• Independently executes assigned deliverables from the Application plan as performing all the necessary meetings with the customer, both on-site and remotely
• Works with the Project Management Office in coordinating and performing all the project phases including equipment/software installation and customers training
• Performs general training of products and technologies. Collaborate with the team to Integrate basic products/services with customer systems and processes
• Has developed knowledge and skills in Products Application; still acquiring / expanding fundamental knowledge and higher-level skills
• Provides high technical support level to existing customers in the assigned Region, on-site and remote.
• Performs products hardware and software repair activities on customers site
• Performs products Preventive Maintenance activities on customers site
• Demonstrates attention to detail when compiling and reporting information; reviews work to ensure that information complies with quality standards
• Builds awareness of the change process and related tools and recognizes the impact that change has on peers and self

About you

• Technical/IT background, experience with virtual platforms and networking systems
• Project delivery adopting SDLC (System Development Life Cycle). Technical Project Documentation
• Deep technical knowledge and experience supporting proprietary and standard applications
• Willingness to Travel up to 80% in the assigned region and sometimes as support within Central Europe. Driving License
• Experience in organizing and performing customer trainings
• German is mandatory, any additional language is a bonus
• Social Skills
• Medical background is a plus

The minimum annual gross salary for this position is €60.000 (39-hour week). Depending on individual qualifications and experience, we offer appropriate additional compensation

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

DEU Heidelberg - Tullastrasse

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

€53 200,00 - €81 100,00 EUR Annual