Account Associate, Surety - Houston, TX

About the Role 

We are seeking a driven, eager to learn Account Associate to join our dynamic Surety team in Houston, TX.

Key Responsibilities Include 

• Manage all administrative service delivery functions including bond issuance, modifications, renewals and cancellations, invoicing, collections, file and database management, and other related activities.  

• Keep surety filing and database system organized and up to date (Erlon & Applied Epic) 

• Responsible for accurate and timely billing 

• Manage the clients’ daily bonding needs, including receipt and review of bond requests. 

• Maintain ongoing communication with clients and their underwriters to ensure a high level of customer service and with Account Managers and Account Executives to ensure a high level of customer deliverables. 

• Additional responsibilities as required 

Skills & Experience That Lead to Success: 

• Data entry experience as well as excellent interpersonal skills are a must 

• Competence in Microsoft Office tools such as Word, Excel, and Adobe 

• Task and detail oriented 

• Team player with demonstrated professional communication and organizational skills 

Additional/Preferred Qualifications: 

• High school diploma or equivalent; College degree preferred 

• Notary License a plus 

What You Can Expect From Us: 

• Comprehensive Benefits Package  

• Collaborative and innovative environment 

• Culture of continuous learning and professional development 

• Competitive salary package 

• 401k with above-average employer match of up to 5% of your salary 

• Leadership training and support 

• Work/Life Balance (Summer Fridays, flexible work arrangements and mental health services) 

• Education and Student Loan Assistance 

American Global is proud to be an equal opportunity workplace. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. 
 
We welcome applications from all and provide individuals with disabilities reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]. 
 
The salary range for this position (intended for U.S. applicants) will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. 
  

Who We Are 

American Global is one of the largest privately held insurance and surety brokerage firms in North America specializing in all aspects of construction risk management. We support contractors, owners, and developers, helping protect them from the risks and exposures specific to the construction industry.  

We are a vibrant, values-driven community with a unique, collaborative culture that fuels our desire to excel. Together, our team is transforming the construction industry and revolutionizing the role of broker. As we continue our journey, we seek to find the right individuals, in the right locations, to expand and enrich our fast-growing team of talented professionals across 15 locations throughout the US and Canada, as well as Rome, Italy. 

Are you ready to be a part of our story?