Practice Administrator

Description

Facilitates, plans, organizes and directs the daily operations and the provision of quality and cost effective patient care at the facility in accordance with established standards of care, agency policies/procedures and the mission of Damian Family Care Centers, Inc.

Demonstrates the ability and initiative to develop and maintain systems and processes that promote the continuum of patient care.

Is responsible for completion of Prior Authorizations for patients.

Collaborates with Medical providers in identifying specific needs for the patients and the staff to ensure that these needs are addressed and able to be given.

Prepares staffing schedules in accordance with the approved staffing methodologies and facilitates the appropriate allocation of staff on a daily basis to meet patient, provider and operational needs.

Demonstrates the ability and initiative to apply acceptable leadership skills in setting priorities, delegating appropriately, managing time, resolving conflict and facilitating change.

Provides leadership and oversight with assignments delegated to support staff and medical personnel.

Effectively applies leadership skills to develop and motivate staff in order to achieve maximum potential and productivity in the delivery of care; serves as a resource person, role model and mentor for staff.

Monitors and ensures staff compliance to all Damian policies/procedures; established standards of care and all infection control practices to include universal precautions and OSHA standards for blood borne pathogens.

Communicates with pharmacies as well as insurance companies to ensure that any issues that need to be addressed for our patients are addressed in order to ensure that medications, referrals to other providers, and/or procedures/diagnostic imaging can be done by our patients when ordered by our medical staff.

Assists patients with the Referral process to ensure that the patients are able to access and obtain timely appointments with outside providers in order to ensure that the patients are receiving the care that DFCC providers have ordered.

Prepares performance reviews on a timely basis and in accordance with agency procedures. Initiates the employee disciplinary process, when required and, as directed, in consultation with the Sr. Practice Administrator.

Demonstrates compliance with hiring procedures; conducts staff interviews for approved positions, when assigned, and makes recommendations for employment of qualified candidates in collaboration with the Sr. Practice Administrator as applicable.

Identifies the learning needs of staff and provides appropriate training and in-services to include an organized orientation and credentialing process for new employees. Responsible for staff training of health center workflows and procedures and ensuring compliance to DFCC annual mandatory educational programs and recredentialing process.

Demonstrates a commitment to maintaining a supportive work environment that fosters collaboration and communication between all health care team members, projects a positive image to the communities we serve and demonstrates respect for the cultural and religious diversities and needs of patients, families and staff.

Assumes role of patient advocate and conforms to policies and regulations governing patient rights, confidentiality and the HIPAA Privacy Rule.

Ensures and maintains a clean, safe and therapeutic work environment in the health center. Identifies, investigates and reports patient/environmental safety factors and makes recommendations for improvement.

Demonstrates competency in the utilization of Health Information Technology to perform essential job functions including, but, not limited to (1) documentation in the EHR, (2) Transmission of EHI and (3) Retrieval of EHI.

Maintains a consistent and flexible pattern of attendance in accordance with assigned schedule and reports to work on time.

Conforms to agency guidelines regarding dress code; is well groomed and neat. Maintains good personal hygiene

Performs all related duties, as assigned or, unrelated duties, as requested, during emergencies.

Requirements

· Associate’s Degree in Business or related field highly desirable. Bachelors degree preferred.

· 3-5 years management experience required preferably in an outpatient setting.

· Must be creative, kind, intuitive team player with excellent communication, organizational and interpersonal skills.

· Proficient with Microsoft Office: Outlook and Word.

· Demonstrated proficiency in electronic health records, ECW.