Security Officer - Customer Care

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Unarmed Patrol Customer Care in Plainfield, IN, you will serve and safeguard clients in a range of industries such as Utilities, and more. As an Unarmed Patrol Officer at a utilities location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. You will provide outstanding customer service, communicate clearly, and respond to security-related concerns with integrity. Join Allied Universal’s agile, reliable, innovative team, where a caring culture and teamwork put people first.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

DayTimeWed04:00 PM - 12:00 AMFri04:00 PM - 12:00 AMSat04:00 PM - 12:00 AMSun04:00 PM - 12:00 AM

What You'll Do:

• Provide customer service to personnel, visitors, and contractors at a utility operations location by carrying out site-specific procedures, access-control protocols, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols of buildings, grounds, parking areas, critical infrastructure, and perimeter areas to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and verify authorization for employees, contractors, vendors, and visitors in accordance with site policies.
• Respond to incidents, alarms, unusual conditions, and critical situations in a calm, problem-solving manner; notify appropriate site contacts and/or emergency responders as directed.
• Document patrols, incidents, observations, and security-related activities accurately in required reports and logs.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1699490