- Salary
- $65k – $80k/yr
- Location
- Naperville, IL
- Workplace
- Onsite
- Type
- Full-time
- Department
- Studio | Brick + Mortar
- Seniority
- Manager
- Source
- Lever
Description
We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About This Role:
The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Studio Manager candidate will be a strong leader with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Studio Manager to join our team and oversee our Naperville studio location.
Skills
ComplianceCustomer ServiceMerchandisingVisual MerchandisingLoss PreventionInventory Management
Benefits
Compensation: The anticipated annual base salary for this position is $65,000 - $75,000.Paid accrued Vacation and Sick Time for full-time employees.Medical/Dental/Vision Health Plans for full time employees.Employee Assistance Program (EAP) Resources.401k and Roth IRA Plans.Generous employee discounts on our amazing products and services!Team Member Referral Bonus plan for Studio positions.