Program Manager

### Key Responsibilities

• Serve as Program Owner for AGS strategic initiatives, with accountability for program objectives, priorities, execution, risks, and business outcomes.
• Own and manage the development and readiness pipeline in partnership with AGS and cross-functional teams, aligning priorities with shipment plans, customer service commitments, business requirements, and installed-base demand.
• Establish and maintain program governance, including milestones, deliverables, dependencies, risks, action tracking, and escalation mechanisms.
• Develop and maintain program scorecards, dashboards, and decision models to measure performance, identify gaps, and enable data-driven decision-making.
• Identify execution and development gaps, determine root causes, and drive cross-functional actions toward resolution.
• Assess and communicate program value, priorities, risks, and business impact across: Customer value, Business Unit (BU) value, and AGS/internal organizational value
• Develop and maintain business requirements, project documentation, standard processes, and operational guidelines.
• Build alignment across cross-functional organizations and drive execution through influence without direct authority.
• Translate complex data and operational information into clear business insights, recommendations, and executive-level communications.
• Identify opportunities to improve operational efficiency, productivity, scalability, and process effectiveness.
• Proactively identify, assess, communicate, and manage program risks and dependencies.
• Drive change-management activities required to enable adoption and sustainment of new processes and capabilities.

### Required Qualifications

• Bachelor’s degree in Business, Engineering, Data Analytics, Computer Science, or a related field.
• Experience owning or managing complex, cross-functional programs or projects in a global business environment.
• Strong analytical and problem-solving skills, including experience with data analysis, quantitative analysis, and decision modeling.
• Demonstrated ability to develop business requirements and translate business needs into executable plans and measurable outcomes.
• Demonstrated ability to influence stakeholders, establish alignment, and drive results without direct management authority.
• Strong communication, organizational, and program/project management skills.
• Ability to communicate complex issues, business impacts, and recommendations clearly to senior stakeholders.
• Experience developing and using dashboards, scorecards, reporting tools, and data visualization solutions.
• Understanding of service operations, including installation, warranty, service readiness, and customer support activities.
• Demonstrated ability to operate effectively in ambiguous environments, structure complex problems, establish priorities, and drive cross-functional teams from problem identification through implementation and sustainment.

### Preferred Qualifications

• Experience applying AI, Agentic AI, automation, or advanced analytics to improve business productivity, decision-making, or operational efficiency.
• Semiconductor industry experience.
• Familiarity with Applied Global Services (AGS) operations, service processes, and business models.
• Experience working with large and complex datasets to support business decision-making.
• Knowledge of product lifecycle management, new-product introduction, and technology development processes.
• Experience supporting strategic initiatives involving service readiness, customer service optimization, installed-base support, or field operations.
• Working knowledge of SAP, CRM platforms, or comparable enterprise business systems.

## Qualifications

### Education:

Bachelor's Degree

### Skills

### Certifications:

### Languages:

### Years of Experience:

4 - 7 Years

### Work Experience:

## Additional Information

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### Shift:

10-Day 8-Hr (United States of America)

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### Travel:

Yes, 20% of the Time

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### Relocation Eligible:

Yes

### Referral Payment Plan:

Employee Referral (Standard)

Salary Range:

$88,000.00 - $121,000.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.