Accountant II (AR) - ELS

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview

Reporting to the Accounts Receivable Manager, the Accountant III is primarily responsible for the cash allocation of top partners for a new program to be implemented. Also, will have under their scope the collection activities of customer accounts and support the financial risk mitigation across various business units of the Company. The Accountant III will support the growing business in our rapidly expanding world-class shared services accounting department and will lead the funding top up for top partners within the program. This role requires the monitoring of incoming receipts and partial collection of partner accounts to ensure payments are received within contract terms. The candidate must have excellent communication and interpersonal skills and will be partnered with cross-functional areas of the business to identify the root cause of payment disputes or delays in a timely manner and develop business solutions to prevent future issues. The successful candidate will also have a demonstrated track record of managing key accounts and developing process improvements. Also, working on weekends effectively on the EMEA schedule.

Responsibilities

Monitor incoming receipts to do cash allocation in a timely manner.

Confirm balances are updated in system and are visible as top ups to the partner.

Troubleshoot and partner with different teams to ensure top ups are on time with the partner.

Utilize Accounts Receivable aging and associated tools to effectively manage customer accounts within prescribed targets for key performance indicators. Identify past due balances and initiate customer contact through various communication channels to obtain payment.

Provide clear, concise account status/updates for management review.

Proactively reconcile customer account balances and perform account analysis at the invoice level. Identify discrepancies between customer detail records and BHN billing to determine the root cause and solution of any differences.

Effectively communicate with external and internal business partners to resolve billing questions, including appropriate escalation of issues for potential reserve impact.

Other monthly/quarterly procedures including closing checklists, reports, balance sheet reconciliations and analysis.

Ad hoc requests from business and head office relating to billing queries, our several platforms across the business.

Qualifications

• Degree in Business Administration or related field with 1-3 years’ experience
• Proficiency in English language is required with high-level of reading, writing and conversational speaking ability.
• Strong experience in Accounts Receivable
• Cash allocation experience is a must.
• Previous experience in customer-facing roles and leadership is preferred.
• High level experience using Microsoft Excel (Pivots Tables, Vlookup/Xlookup) and intermediate level for Word.
• Must have a strong attention to detail, motivated to ensure accuracy of own work and drive tasks to completion.
• Ability to manage competing priorities and work well within defined timelines.
• High attention to detail and task orientation.
• Strong communication and interpersonal skills.
• Ability to take initiative and be responsive.
• Schedule flexibility:
  • Availability to work on weekends
  • Early schedule 2:00am to 12:00PM 

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results.  Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Benefits

In addition to statutory benefits, Blackhawk El Salvador offers you fully employer-paid life insurance and a medical insurance copay benefit, childcare reimbursement for parents and guardians of children ages 0 to 4 who attend a Centro de Atención a la Primera Infancia (CAPI), educational reimbursement for employees pursuing bachelor’s degrees, engineering degrees, master’s degrees, or courses related to their job responsibilities, scholarships at leading educational institutions such as ESI, Funiber, and ADEN, as well as many discounts at different businesses when you present your badge.

 

Requirements (E)

Pass background check and drug screen check