Senior Systems Administrator

Description

At Indmar Marine Engines, we are dedicated to designing, manufacturing and selling high quality inboard marine engines that deliver an inimitable mix of unrivaled performance, meticulous craftsmanship and ground breaking innovations. We believe our employees and the different perspectives that they bring to the business are the driving force behind our success.

We are seeking an energetic and highly skilled Senior Systems Administrator to lead and optimize our organization's IT infrastructure. The Senior Systems Administrator is the IT lead for Indmar Marine Engines. This role owns day-to-day end-user support, the local server and virtualization environment, and the local network (switches, wireless, and VLANs), is responsible for assisting with IT budget planning, and vendor management.

Indmar offers a competitive salary, affordable health benefits, paid time off and a retirement savings plan with a company match. Below is a complete list of job responsibilities and required skills.

Requirements

DUTIES AND RESPONSIBILITIES:

1. End-user support:

• Serve as the first point of contact for on-site and remote users, troubleshooting desktops, laptops, mobile devices, printers, copiers, and peripherals.
• Support Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) and business software, escalating to corporate IT as needed.
• Support shop-floor PCs, terminals, barcode scanners, and label printers.
• Manage onboarding and offboarding, including accounts, equipment, access, and device return.
• Track, prioritize, and resolve requests in the corporate ticketing system within established service levels.
• Create user instructions and provide basic technology training.

2. Server and virtualization administration:

• Administer the Nutanix cluster (AHV and Prism), including VM provisioning, snapshots, capacity and performance monitoring, and AOS, AHV, and firmware upgrades.
• Administer Windows Server systems, Active Directory, DNS, DHCP, file and print services, and Group Policy.
• Apply patches and remediate vulnerability findings in.
• Monitor Nutanix snapshots and data protection, confirm backups are successful, and perform disaster recovery testing.
• Perform routine server and storage health checks, and review Active Directory and system logs, remediating issues as needed.
• Perform scheduled maintenance on SQL Server and application databases.
• Administer HPE SAN storage, including scheduled maintenance.
• Maintain server hardware, UPS equipment, and the server room environment, and manage warranties and lifecycle replacement.

3. Local network administration:

• Configure, maintain, and monitor network switches, wireless access points, and wireless controllers.
• Apply switch and access point firmware updates during off-hours maintenance windows.
• Design and maintain VLANs and network segmentation, including separation of office, production, and guest networks.
• Manage cabling, patch panels, and network closets, and coordinate low-voltage contractors.
• Troubleshoot connectivity issues and coordinate with corporate IT on firewall, VPN, and internet issues.
• Maintain network diagrams, IP and VLAN documentation, and switch configuration backups.

4. Security:

• Follow and enforce corporate security standards, including multi-factor authentication, least privilege, and acceptable use.
• Serve as the on-site contact during security incidents by isolating devices, gathering information, and assisting corporate IT and its security providers.
• Keep the device inventory accurate so all devices are enrolled in and protected by corporate management and security tools.
• Support security awareness efforts and respond to audit and cyber insurance evidence requests.

5. EPR and business applications:

• Support Infor ERP users and serve as a contact with the ERP channel partner and hosting provider.
• Participate in the migration from Infor to Epicor, including data validation, integrations, printers and devices, user testing, training, and go-live support.
• Support other site business applications and their integrations.

6. Budget, planning, and vendor management:

• Provide departments with the information needed to include IT expenses in their annual budgets.
• Develop and maintain the site IT strategic plan.
• Manage vendor contracts, software subscriptions, licensing, and renewals, tracking renewal dates so nothing lapses.
• Manage internet service provider, copier, and other local vendor relationships.
• Maintain the hardware and software asset inventory and purchase equipment following company procurement procedures.
• Evaluate emerging technologies, including manufacturing and warehouse technology, and recommend solutions with a clear business case.
• Partner with departments to analyze business processes and recommend technology improvements.
• Prepare project status reports for executive leadership as requested.
• Manage multiple projects at once while maintaining day-to-day support.

7. Facilities and producton support:

• Help support and troubleshoot security camera and badge access systems in coordination with their owners.
• Support the Vision camera system that photographs engines before shipment, including its servers, network connectivity, and monthly database maintenance.
• Provide network and PC support to engineering and maintenance for production-connected systems as requested.

8. Collaboration and documentation:

• Work as part of the Correct Craft IT team, participating in team meetings, projects, and standards rollouts.
• Maintain runbooks, procedures, and credentials in the approved password vault.
• Communicate technical information clearly, both verbally and in writing, to users, management, and vendors.

9. Participate in after-hours on-call support and maintenance windows.

10. Performs other duties as assigned.

KNOWLEDGE AND SKILLS:

1. Required:

• Windows 10/11 and Windows Server 2019/2022 administration
• Active Directory, Group Policy, DNS, and DHCP
• Virtualization with Nutanix AHV/Prism, or VMware vSphere or Hyper-V with willingness to learn Nutanix
• Enterprise switching and wireless, including VLANs, trunking, and network segmentation
• TCP/IP, subnetting, and routing fundamentals
• Working knowledge of SQL Server, including routine database maintenance
• Microsoft 365, Entra ID, and hybrid Active Directory (Entra Connect) administration
• Ability to manage multiple projects and set priorities with strong attention to detail
• Security fundamentals, including patching, multi-factor authentication, least privilege, and endpoint protection
• Budgeting, vendor management, and contract renewal experience
• Strong troubleshooting skills and a customer-service mindset
• Clear verbal and written communication skills

2. Preferred:

• Experience with Infor ERP, Epicor, or an ERP migration
• Experience supporting a manufacturing environment
• Experience with Intune, RMM, and ticketing platforms
• Experience troubleshooting security camera and access control systems
• PowerShell scripting

EDUCATION AND WORK EXPERIENCE:

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience.
• 5+ years of IT experience, including at least 3 years administering servers, virtualization, and networks.
• Experience as the sole or lead IT resource at a site preferred.

ENVIRONMENTAL CONDITIONS:

• Very hands-on role in both office and manufacturing environments.
• Exposure to engine noise, heat, and dust on the production floor and in test areas.
• Some after-hours and weekend work for maintenance windows and outages.

PHYSICAL EFFORT:

• Must be able to lift and carry up to 50 lbs.
• Must be able to stand, walk, bend, kneel, climb ladders, and work in tight spaces such as under desks, above ceilings, and in network closets.
• Extended periods of computer work.

SAFETY EQUIPMENT REQUIREMENTS:

• Safety glasses on warehouse and manufacturing floors.
• Hearing protection in designated high-noise areas.
• Other personal protective equipment as required by site safety policies.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Indmar Marine Engines is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

AMERICANS WITH DISABILITIES ACT (ADA) STATEMENT:

Indmar Marine Engines is also committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a position, unless doing so would create an undue hardship. Indmar engages in an interactive process with applicants and employees to identify reasonable accommodations.