Office Services Supervisor

Overview

IST Management is seeking an Office Services Supervisor to join the Boston, MA team!

 

The Office Services Supervisor is responsible for overseeing and providing Corporate Mail, Copy/Print, Hospitality, and other support services provided on-site in a professional environment. Ideal candidates have great customer relationship management skills, are detail oriented, have the ability to work well in a fast-paced environment, and are ready to grow in their professional career! Prior experience completing relevant tasks (mail, copy/print, hospitality services) in a corporate office is required. 

 

About Us

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 25 years with operations in over 38 cities across the U.S. 

 

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

 

Check out istmanagement.com for more info on us! 

 

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives!

 

Schedule: Monday-Friday 8am-5pm.  Some Overtime may be required, to work on special projects.

 

Hourly Compensation: $26.00 to $27.00 USD

 

 

Responsibilities

The Office Services Supervisor will be responsible for working closely with the on-site client contact to oversee site operations and client relations, in addition to: 

• Mailroom Services-the processing/scanning/sorting/delivery of mail and packages to clients within the firm
• Copy/Print/Scanning Services-duplication of files and documents, scanning documents into digital files, printing from digitized documents, printing large copy projects, binding, scanning documents and filing away as necessary
• Reception- smiling/greeting clients and visitors, answering phone lines and directing phone calls, answer customer inquiries 
• Hospitality Services- ensure site common areas are cleaned, stocked and maintained, order supplies; conference room management (setups and breakdowns for meetings, arranging tables, staging food and coffee, etc)
• Ensures all work standards are met on a consistent basis
• Manage the budget and controls expenses;Accurately prepare and distribute management reports to the client in a timely and consistent manner
• Ensures maximization of productivity through efficient use of standard operating procedures; Cross-training in services as necessary

Qualifications

Qualifications:

• High school diploma or equivalent (GED)
• Corporate office environment/relevant experience in similar tasks is required 
• Knowledge of Microsoft Office (Word, Powerpoint, Excel, etc.) and computer basics 
• Excellent verbal and written skills, ability to effectively interact confidently with others
• Ability to prepare reports and present information to customers
• Must have excellent customer service skills and ability to maintain a consistent, high level of service; ability to multi-task, and establish priorities
• A valid driver’s license and/or reliable transportation to and from work
• Lifting up to 50 pounds; ability to work well in a fast-paced environment 

 

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [email protected].

 

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

 

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.