Sr Services Project Manager

Act as Primary liaison between the Customer, Consultants, Technical Build Teams for all implementation-related tasks Demonstrated expertise in all facets of the Project management lifecycle, including but not limited to, requirements gathering, staff management, budget management, issue and risk mitigation, and status reporting. Act as a ‘People Developer' or ‘mentor' to internal colleagues. Assist in the continued development of best practices and employee development. Collect inputs and prepare weekly and monthly status reports for projects Explain any deviations from planned budgets and schedules. Lead Executive level meetings and escalations. Provide technical and leadership guidance and direction to personnel to ensure proper, timely completion of work. Assess the potential impact on own and others' work, and develop and execute the best work solution. Manage escalated situations as proactively as possible, involving management as needed. Interact frequently with team, management, and customers to define project requirements and identify solutions consistent with defined terms, methodology, policy, and regulations. Develop strong customer relationships as a ‘trusted advisor' at project management, payroll manager, and senior management levels. Strong attention to detail as well as the ability to function strategically within the account; proactively look at the ‘big picture' for project/customer short and long-term goals; identify and drive additional revenue opportunities within the account. Proven ability to manage multiple work streams within a customer while maintaining a strategic vision and focus (Enterprise-level deployments). Medical coverage provided by Bulstrad for you and your dependents; Life, AD&D, Disability & critical illness coverage provided by DZI; Meal vouchers provided by Edenred - EUR 95 per month; Employee Assistance Programs available 24/7; Global Tuition Reimbursement program - up to EUR 3 425 per year; Fertility support - up to EUR 6 525 per year; Adoption assistance; Good Technical Project Management work experience having managed packaged applications across the entire implementation lifecycle in either ERP, CRM, or HRMS for Global customers. Strong leadership skills with the ability to work as part of the project team externally (customer) and internally (technical delivery team). Comfortable presenting to large and diverse audiences, including C Level executives Strong experience scheduling, and preparing presentations and status reports. Professional working proficiency in English is required. French or Spanish language skills are considered a strong advantage. Ability to perform multiple tasks ranging from project management to coaching other team members. Well-versed with MS Office applications including MS Project, Excel, Sharepoint, PowerPoint, Visio Ability and willingness to travel up to 25% based on project needs Broad knowledge of labor management, HR / Payroll, ERP, or similar domain products/systems is strongly preferred