Telesitter Observer - Anderson Hospital

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

Work Shift:

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Telesitter Observer - Anderson Hospital

Job Summary

The Tele Sitter Observer provides continuous observation and surveillance of assigned patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors; summons the nursing staff if the patient requires assistance; knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.

ESSENTIAL FUNCTIONS:

• Demonstrates understanding and proficiency of the use of the AvaSys Tele sitter Software.

• Maintains visual observation at all times. Verbally redirects patient over a digital 2-way device, immediately summons the nursing staff if patient requires assistance

• Participates in hand-off information/behavior about assigned patients when arriving and at completion of shift.

• Provides patients with explanation as necessary, but does not counsel or provide options.

• Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.

• Demonstrates safe work practices and attitudes; follows safety rules.

• Completes written documentation of patient activity every hour. Maintains records of service calls to Avasys when monitors are not functioning.

EDUCATION:

High School Diploma required

EXPERIENCE:

Previous direct patient care experience required

LCENSURE/CERTIFICATIONS:

 Basic Life Support certification required

Able to follow detailed written and oral instructions, efficiency in multitasking, basic telephone etiquette, the ability to communicate with patients using microphone and headset.

Ability to prioritize simultaneous situations.

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. 

What we offer
•    Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
•    Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
•    Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
•    Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.
 

Department:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].