director, data science- Coffeehouse Analytics (Nashville, TN)

Now Brewing – director of data science – Coffeehouse Analytics! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Join a transformative journey at the intersection of data, technology, and operations.

This strategic leadership role is pivotal in shaping how data science drives store development, staffing, deployment, experimentation, and market decisions across our coffeehouse network. You will lead multiple high-impact data science teams focused on building decision-support systems, optimization models, and experimentation frameworks that improve partner experience, operational efficiency, and business outcomes at scale.

As a director of data science, you will bring a strong product and people leadership mindset, balancing deep technical understanding with the ability to translate complex analytics into practical, actionable solutions. You will be a visible advocate for data science as a core capability for operational excellence and continuous improvement. This is a unique opportunity to lead a talented organization, influence enterprise decisions, and materially impact how Starbucks plans, operates, and learns.

As a director of data science – Coffeehouse Analytics, you will…

• Lead End-to-End Decision Science for Operations: Own data science strategy across staffing, scheduling, routing and deployment, market planning analytics, and coffeehouse testing—ensuring models and insights directly inform real-world decisions.
• Build and Scale High-Impact Teams: Lead, mentor, and grow multiple teams of data scientists and managers, fostering strong technical rigor, product thinking, and business partnership.
• Operational Planning & Optimization Leadership: Guide the development of predictive, optimization, and diagnostic models that support labor planning, capacity management, deployment tradeoffs, and network performance.
• Experimentation & Measurement Excellence: Oversee experimentation design, causal inference, and an internal test-and-learn framework that enables rapid, trustworthy learning across coffeehouses and markets.
• Translate Analytics into Action: Partner closely with operations, finance, engineering, and field leaders to turn complex analytics into clear recommendations, tools, and decision frameworks.
• Influence Through Storytelling: Communicate insights, tradeoffs, and model outputs in compelling ways to senior leaders, helping shape strategy, prioritization, and investment decisions.
• Champion Adoption and Trust: Drive adoption of analytics products by ensuring they are usable, explainable, and embedded in operational workflows.
• Build Durable Data Science Products: Apply systems thinking to design scalable, reusable analytical products that move beyond one-off analyses and support long-term capability building.
• Strengthen Cross-Functional Collaboration: Work closely with data engineering, tools, and platform teams to ensure analytics solutions are production-ready, reliable, and extensible.

We’d love to hear from people with:

• Proven experience leading data science or advanced analytics teams, ideally supporting retail operations, store development, or labor.
• Strong background in applied analytics, including forecasting, optimization, experimentation, and decision-support systems.
• Experience building and scaling analytical products that are used in day-to-day business decision-making.
• In-depth experience with Python and reviewing production-quality analytical code.
• Ability to translate complex quantitative work into clear, actionable insights for executive and operational audiences.
• Strong cross-functional partnership and influencing skills, with a track record of driving outcomes through collaboration.
• Experience mentoring and developing data scientists and people leaders.
• Comfort operating in ambiguity and helping teams move from problem framing to scalable solutions.
• Experience driving the evolution from descriptive reporting to predictive and prescriptive decision support, including demand forecasting, capacity diagnostics, and optimization under real‑world constraints.
• Comfort balancing statistical rigor, AI innovation, and practical business constraints.

Join us and help shape the future of data-driven operations at Starbucks. Apply today!

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.