Activities Ambassador - Encore Club

We are looking for a Activities Ambassador to join our team! Are you ready for an amazing, thrilling, fast paced career in hospitality? Are you looking to enhance your talents and grow in the industry? We have open opportunities to provide you with an amazing future as a part of our team.

Our Benefits: Health, Dental, Vision, Free Life Insurance, 401k Plan Available, Discounted Hotel rooms, Discount in F&B outlets, Development opportunities, Employee appreciation events, Recognition and Rewards Program, And Many more!

We are currently seeking an Activities Ambassador to join our team to support Encore Resort! Our job as Activities Ambassador is to provide our guests those lasting family memories that they cherish for a lifetime and wanting to comeback for more. Our Ambassadors have to be able to adapt, be flexible and empathetic through their day as challenges appear. We must be able to work outside under all conditions from rain, lightning to cold and hot temperatures. We are the hosts of everything fun, and we will be out in front of large crowds along with VIPS at any given moment.

Responsibilities:

• Responsible for organizing and hosting the daily activities as listed in the monthly activity calendar.
• Responsible for welcoming and assisting guests as they enter into the park or Hang Ten Children's Playroom.
• Responsible for following policies and procedures as set forth to ensure guest/member access, safety, and enjoyment for all guests/members.
• Responsible for ensuring all inventory needs are met.
• Must be able to conduct cash handling and point of sale at Sundries Retail.
• Responsible for dispatching guests down slides.
• Be a team leader and lead by example, because it is important to inspire motivation and anticipation in all team members.
• It will be the responsibility of the Activity Host to maintain effective lines of communication between all team members in regard to club operations and issues relating to the guests/members

  In addition to leading and facilitating Aquapark and resort activities, this position will:

  • Safely operate a resort golf cart to transport supplies and support daily operations throughout the property.
  • Operate and manage the resort's mobile ice cream cart/truck, including driving designated routes, setting up service locations, and maintaining cleanliness.
  • Actively promote and sell ice cream, beverages, and other retail items while providing exceptional guest service.
  • Process guest purchases accurately using the resort's point-of-sale (POS) system and handle cash and credit card transactions.
  • Monitor inventory levels, restock products as needed, and communicate replenishment needs to leadership.
  • Maintain all food safety, sanitation, and company operating standards while serving guests.
  • Assist with special events, poolside activations, and resort programming that enhance the overall guest experience.
  • Serve as a brand ambassador by creating fun, engaging interactions with guests while driving sales and participation in resort activities.

Qualifications:

• High School Diploma preferred
• 1 year experience in recreational hospitality, Cruise Ships, Summer Camps and or DJ
• Must be able to pass CPR/First Aid certifications within in timely manner
• Microsoft Office experience
• Ability to move quickly and adjust strategies based on trends
• Must possess a valid driver's license with a clean driving record.
• Ability to safely operate company golf carts throughout the resort while following all safety guidelines.
• Must be comfortable working outdoors in varying weather conditions and interacting with guests throughout the property.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to stand, walk, drive a golf cart, and work outdoors for extended periods.
• Must be able to safely load and unload inventory for the mobile ice cream operation.

Great Perks and Benefits - Work with a "Win from within company"

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.