Marketing Cloud Account Cloud - SMB

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

At Salesforce, we're redefining how businesses connect with their customers through the power of AI, data and CRM.

As an Account Executive, SMB – Marketing Cloud, you'll help small and medium-sized businesses unlock personalised customer engagement by bringing together marketing, data and AI on the world's leading CRM platform.

This is an exciting opportunity to join a high-performing team focused on acquiring new customers and expanding existing relationships across the SMB market. You'll own the full sales cycle, collaborate with cross-functional teams, and help organisations transform how they engage with their customers using Marketing Cloud and the broader Salesforce Customer 360 platform.

If you're passionate about consultative selling, building trusted customer relationships and achieving ambitious goals in a fast-paced environment, we'd love to hear from you.
 

What You'll Be Doing

• Own the full sales cycle, from prospecting and pipeline generation through to negotiation and close.

• Develop and execute a territory plan to drive new logo acquisition and account growth across the SMB segment.

• Build trusted relationships with business and marketing leaders to understand their priorities and position Salesforce Marketing Cloud solutions.

• Identify opportunities to cross-sell and expand into the wider Salesforce ecosystem, partnering closely with Account Executives across Sales Cloud, Service Cloud and Agentforce.

• Leverage AI-powered sales tools, including Agentforce, to improve prospecting, pipeline management and customer engagement.

• Collaborate with Solution Engineers, Business Development Representatives, Customer Success, Marketing and Partners to deliver exceptional customer outcomes.

• Maintain accurate forecasting, pipeline hygiene and opportunity management within Salesforce.

• Stay informed on industry trends, digital marketing innovation and the competitive landscape.
   

What We're Looking For

• Proven success in B2B SaaS sales, ideally managing the full sales cycle.

• Experience selling marketing technology, CRM, digital solutions or cloud software is highly regarded.

• Demonstrated ability to consistently achieve or exceed sales targets.

• Strong prospecting and new business development skills.

• Ability to engage multiple stakeholders, including Marketing, Digital, Customer Experience and Commercial leaders.

• Excellent consultative selling, discovery and value-based selling skills.

• Strong commercial acumen and negotiation capability.

• Highly organised with strong pipeline management and forecasting discipline.

• A collaborative mindset with a passion for learning and continuous improvement.
   

Preferred Experience

• Experience selling Marketing Automation, Customer Data Platforms (CDP), Digital Marketing or CRM solutions.

• Familiarity with Salesforce products, including Marketing Cloud, Data Cloud, Sales Cloud or Agentforce.

• Experience using MEDDICC, Challenger, Command of the Message or similar sales methodologies.

• Knowledge of digital marketing, customer engagement, email marketing, personalisation or customer journeys.
   

What Success Looks Like

• Consistently achieving and exceeding quarterly and annual sales targets.

• Building a healthy, predictable pipeline through proactive prospecting.

• Delivering exceptional customer experiences throughout the buying journey.

• Collaborating effectively across the Salesforce ecosystem to maximise customer value.

• Becoming a trusted advisor to SMB customers on their marketing transformation journey.
   

Why Salesforce?

At Salesforce, we believe business is the greatest platform for change. You'll join a values-led company built on Trust, Customer Success, Innovation, Equality and Sustainability.

We invest in our people through world-class learning, career development and wellbeing programmes, empowering every employee to grow their career while making a meaningful impact for our customers and communities.

If you're excited about helping businesses transform with AI-powered marketing technology while building a rewarding sales career, we'd love to hear from you.


"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information."

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.