Bookings Co-ordinator

Job Description

Bookings Coordinator

Location: Woodland & Glendon Wood Hospital – Rothwell Grange

Hours: 37.5 per week, Full-Time

Summary:

Exciting opportunities have arisen for a Bookings Coordinator to join our successful and dedicated Hospital Administration Team team based at Rothwell Grange. Woodland and Glendon Wood Hospitals provide services for both NHS and Private patients.

The Woodland hospital in Kettering has four theatres operating 6 days a week, covering a diverse range of elective services including Orthopaedic, Spinal, Pain, General surgery, Weight loss Surgery, Cosmetic Surgery, Urology, Gynaecology, ENT and Ophthalmology.  We have a 23 bedded inpatient ward and 19 Day case Rooms / Bays.  We also have a pharmacy and radiology services at the hospital.

Glendon Wood Hospital works closely with Woodland Hospital with staff moving across both sites in support of activities. Glendon Wood Hospital has 2 laminar flow theatres and a designated endoscopy suite as well as outpatients, physiotherapy unit and a full imaging suite including CT, MRI and mammography.

The role:

You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise. 

As a Bookings co-ordinator you will need to be data literate and able to manage and prioritise your workload.

High-level duties include: 

• Inpatient Bookings

• Self-Pay, Insured and NHS Patients

• Patient telephone and email enquiries

• Patient Waiting Lists and RTT patient pathways

• Effective Theatre List Management

• Internal Funding Requests (IFR)

• Daily reports / KPI’s

What you will bring with you:

• Proven track record of achieving targets whilst maintaining an outstanding level of customer service

• The ability to work under pressure whilst remaining patient / consumer focused

• Excellent verbal and written communication skills

• Proficient computer skills to include Excel and Word

• A flexible and positive attitude

Benefits:

• 25 Days Leave + Bank Holidays

• Private Pension Scheme

• Private Medical Cover (with option to add partner & dependants)

• Life Assurance – 3x base salary

• Enhanced Parental Leave Policies

• Free Training & Development via the Ramsay Academy

• Free On-site Parking

• Subsidised Staff Restaurant

• Cycle2Work Scheme (in partnership with Halfords)

• Concerts for Carers Access

• Blue Light Card Scheme

• Employee Assistance Programme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. 

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. 

We are committed to equality of opportunity for all.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

In accordance with our internal mobility policy you must inform your line manager if you are invited to interview for any internal role.

We care.
 

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all.

We care.
 

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.