Patient Liaison

Overview

Come join our team as a Unit Clerk, at Life Center of Galax!

 

We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!

 

 

 

​PURPOSE STATEMENT: 

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

 

We offer a full suite of benefits ranging from:

· Competitive hourly rates

· Medical, Dental, and Vision Insurance

· Paid Holidays

· Paid Time Off

· HSA & FSA

· Company Paid Basic Life & AD&D

· Disability

· 401(k) Retirement Plan - with company match

· Employee Assistance Program/Employee Discount Program

Responsibilities

• ESSENTIAL FUNCTIONS:

  • Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services. 
  • Taking patients on spotlight
  • Overseeing zoom calls for patients
  • ​Assisting with events
  • ​Assist in providing a safe, secure and comfortable environment for patients, significant others and staff. 
  • Overseeing patient item requests
  • Emergent donation needs
  • Maintaining the order
  • Cleanliness of the donation room
  • ​May provide transportation for patient or coordinate transportation with appropriate staff member. 
  • ​Demonstrate a positive, empathetic and professional attitude towards customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority. 

   

  OTHER FUNCTIONS:

   

  · Perform other functions and tasks as assigned.

GALAX

Qualifications

• High School diploma or equivalent required.
• Experience in healthcare setting preferred.
• Customer service and administrative/clerical skills required.LICENSES/DESIGNATIONS/CERTIFICATIONS:
• CPR and de-escalation/restraint certification required (training available upon hire and offered byfacility).
• First aid may be required based on state or facility.

 

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.