- Location
- TIJUANA, BAJA CALIFORNIA, Mexico
- Workplace
- Onsite
- Type
- Full-time
- Department
- VIP
- Seniority
- Senior
- Experience
- 7+ years
- Industry
- Hospitality
- Category
- Sales
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Source
- BambooHR
Overview
This Senior VIP Relationship Manager role focuses on strategic management and retention of Caliente.mx's most exclusive clientele. You'll serve as the primary contact for Ultra-High-Net-Worth clients, providing white-glove service and bespoke hospitality experiences. Responsibilities include managing complex demands, designing personalized rewards, and fostering long-term loyalty through emotional intelligence and industry expertise. The ideal candidate has 7+ years in Private Wealth Management, Luxury Hospitality, or Elite Relationship Management, with proven experience managing highly influential individuals. Must possess executive presence and full professional proficiency in both English and Spanish.