Express Service Advisor | Toyota of Tacoma | $18–$19/hr + Commission

Description

Toyota of Tacoma is hiring an Express Service Advisor to join our service team.

This is an excellent opportunity for someone who enjoys working with customers and wants to build a long-term career in automotive service. 

You'll receive paid training, hands-on experience, and the opportunity to earn commission while developing valuable skills in a high-volume Toyota service department.

Why Toyota of Tacoma

• Career Growth - Build valuable skills and gain experience that can lead to future opportunities within service operations and dealership leadership.
• Supportive Team Environment - Work alongside experienced professionals who are committed to customer satisfaction, teamwork, and employee development.
• Established Brand - Join one of the most recognized automotive brands in the industry and become part of a dealership focused on delivering exceptional customer experiences.

What You'll Do

• Welcome customers and assist with service appointments 
• Recommend maintenance services based on manufacturer guidelines 
• Coordinate with technicians and service staff throughout the repair process 
• Review repair orders for accuracy and completeness 
• Maintain accurate customer and vehicle information 

What You'll Receive

• $18–$19 per hour plus commission opportunities based on CSI performance
• Paid training and ongoing development 
• Opportunity to advance into Service Advisor and other service department roles 
• Hands-on experience in a high-volume Toyota service department 
• Employee discounts on vehicles, parts, and service 
• Professional team environment

What We're Looking For

• Strong communication and customer service skills 
• Professional and positive attitude 
• Strong organizational and time-management abilities 
• Ability to multitask in a fast-paced environment 
• Attention to detail and follow-through 
• Reliable attendance and dependability 

Benefits and Perks

• Medical, Vision & Dental Insurance 
• Company-Paid Life & AD&D Insurance 
• Supplemental Life, LTD, Accident, Hospital Indemnity & Pet Insurance 
• Employee Assistance Program (EAP) & KOFE Financial Wellness Program 
• 401(k) with company match and flexible contribution options 
• PTO accrual starting day one plus paid holidays 
• Vehicle Purchase Program with exclusive employee pricing 

At Larson Automotive Group, we believe people come first—our customers and our employees. We are committed to creating a respectful, inclusive workplace where every team member feels supported, valued, and empowered to grow. Our decisions are guided by fairness, integrity, and accountability, and we proudly provide equal employment opportunities to all qualified candidates. 

Apply Today

If you're looking for an opportunity to develop your skills, work with a great team, and build a long-term career in automotive service, we encourage you to apply.

Toyota of Tacoma is actively interviewing candidates for this full-time opportunity.

Requirements

• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Ability to work well under pressure and manage multiple tasks simultaneously
• Knowledge of automotive repair and maintenance processes
• Familiarity with Service Price Guides and estimating repair costs
• Commitment to providing exceptional customer service

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.