Regional Sales Support Leader, South

Do you want to be part of a high performing Group Benefits Field Sales team?

Do you have a passion for building strong and lasting relationships with customers?  Are you a team player who is adept at collaborating across internal and external teams?  Is a culture where “We Do the Right Thing,” “We Believe People Count,” “We Courageously Shape our Future Together,” and “We Go Above and Beyond for the People We Serve” important values to you?  If so, Guardian is seeking a Regional Sales Support Leader (RSSL) to join its Group Benefits Sales team. 

You Are:

A proven leader who demonstrates strong product/business knowledge, an ability to assess processes to drive efficiencies, leverage data and analytics to further improve the pipeline management, assess talent and identify areas to further develop, and lead and manage through change.

You Will:

Reporting to the Head of Field Sales Support, this role will manage a team of Sales Analysts and New Business Coordinators (NBCs) in our South Region who support our Select and Premier Market Segments (2-2000 lives). You will attract, develop, coach the team; manage the regional inventory work and task volumes ensuring compliance with standard processes and approving exceptions; identifying best practices; create and lead ongoing training efforts and development of the Sales Analysts and NBCs.

This role will work collaboratively with RGO leadership, Sales Representatives, Client Management, home office and broker partners to ensure optimal operating effectiveness and will continually monitor overall results. During peak this role will also step in and assist with customer and broker deliverables when needed.

A strong Regional Sales Support Leader demonstrates deep product/business knowledge, understanding of what products and factors are included/influence a quote, ability to coach the team with negotiation, technology, process, and overall day to day functions.  

Responsibilities:

• Management of regional inventory
• Lead and ensure we are maximizing the best use of our resources based on our overall strategy
• Back up planning and managing time off requests
• Training and coaching responsibilities
• Identify best practices and tools
• Drive consistency across the RGO’s
• Collaborate with internal stakeholders in Sales, Client Management and Home office partners
• Identify efficiency opportunities & provide regular operational readiness updates
• Report out regarding production activity
• Active engagement in RGO’s, virtually and in person, including leadership meetings/planning and sales meetings

You Have:

• Minimum of 4 years of experience in the Group Benefits industry
• Prior leadership experience is preferred, however not required.
• Bachelor’s Degree or equivalent work experience
• Understanding of what drives a valued customer experience
• Knowledge of underwriting principles and practices, the marketplace and broker demands
• Ability to proactively manage the process and inventory with sense of urgency
• Ability to work collaboratively with leaders across the regional group sales locations and cross-functional (home office) teams to drive consistency
• Ability to embrace change and adapt to changing business priorities and environments and experience in leading change

Location, Work Arrangement & Travel Requirements:

• The preferred location for this position is Atlanta, GA.
• The work arrangement will be "hybrid" out of Guardian's Atlanta Regional Office.
• Travel: Approximately 20% of time

Salary Range:

$68,970.00 - $113,310.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment

 

As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

 

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to [email protected], making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via [email protected].

 

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here. 

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.