Auto Liability Property Damage Claims Specialist

Join a Team That Values Expertise, Collaboration, and Customer Service

Are you an experienced Auto Liability Claims professional looking for an opportunity to make a meaningful impact? Lonestar is seeking a skilled Auto Liability Property Damage (PD) Claims Specialist to join our growing team. In this role, you'll work alongside dedicated professionals in a collaborative, high-energy environment where your expertise, problem-solving abilities, and commitment to customer service are recognized and valued.

At Lonestar, we foster a culture built on integrity, accountability, and continuous improvement. If you're passionate about helping customers navigate the claims process while delivering exceptional service, we'd love to hear from you.

Why Join Lonestar?

We offer a competitive compensation and benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) with company participation
• Life Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Ongoing Training and Professional Development
• Career Growth Opportunities
• Collaborative and Supportive Team Environment

Schedule: Monday–Friday
Hours: 8:00 AM–5:00 PM or 8:30 AM–5:30 PM
Location: In-Office Position

What You'll Do

As an Auto Liability PD Claims Specialist, you will manage a portfolio of auto liability and property damage claims from initial investigation through final resolution. Key responsibilities include:

• Review assigned claims and determine the appropriate course of action using technical expertise and sound judgment.
• Conduct thorough investigations involving coverage, liability, damages, and policy analysis.
• Maintain accurate and detailed claim documentation throughout the life of each claim.
• Evaluate, negotiate, settle, or deny first- and third-party liability claims based on investigation findings.
• Communicate effectively with policyholders, claimants, vendors, attorneys, and internal business partners.
• Gather evidence, establish facts, and develop claim strategies to support timely resolution.
• Prepare and present claim evaluations for settlement authority approval.
• Identify and report adverse underwriting information discovered during investigations.
• Ensure compliance with applicable state regulations and unfair claims practices requirements.
• Manage vendor relationships while maintaining quality service standards and cost efficiency.
• Deliver exceptional customer service to both internal and external stakeholders.
• Perform additional duties as assigned.

What We're Looking For

Required Qualifications

• Minimum of 3 years of auto liability and property damage claims handling experience
• Active Texas All-Lines Adjuster License
• Strong analytical, investigative, organizational, and decision-making skills
• Excellent verbal and written communication abilities
• Ability to effectively manage multiple claims and competing priorities
• Working knowledge of insurance policies, claim procedures, and applicable state regulations
• Experience working in an automated claims processing environment
• Knowledge of fraud detection and loss prevention practices
• Ability to maintain positive relationships with customers, vendors, and business partners

Preferred Qualifications

• Non-Standard Auto Insurance experience
• Multi-State Adjuster Licensing
• Bilingual (Spanish/English)

Ready to Take the Next Step?

If you're looking for a rewarding opportunity where your claims expertise can make a difference, we'd love to meet you. Apply today and become part of a team committed to delivering outstanding service and achieving exceptional results.