Assistant Manager, Merchandising Operations

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

The ideal candidate will have a Bachelors Degree and a minimum of two years’ experience in a merchandising or supply chain role required, preferably in luxury goods. You will have excellent organizational, communication, and computer skills, especially in Microsoft Excel; Previous knowledge of SAP is a plus. The candidate will need to have solid analytical skills and strong aptitude to work with figures; you will also have a high level of emotional intelligence and maturity.  

What are we expecting from you?

The Assistant Manager Merchandising Operations is responsible for ensuring the appropriate positioning of all jewelry, timepieces, accessories and sales-necessary products, overseeing their seamless distribution and transfer within the network. He/she acts as the central point of contact for commercial teams, supporting the achievement of sales targets.

The position is based in our New York office and reports to the Director, Merchandising Operations.

Responsibilities:

• Support the commercial strategy by ensuring proper product placement and model stock depths within the boutique network and for online retail. Propose and execute thoughtful, strategic inventory rebalancing.

• Cultivate and nurture strong, collaborative relationships with commercial teams and regional management, acting as the primary contact for all merchandising inquiries.

• Ensure adherence to merchandising guidelines by all commercial teams, monitoring key KPIs related to transfers and client orders.

• Ensures accurate fulfillment of specific distribution needs including new launches, boutique openings, consignments and ad hoc shipments, ensuring accurate system entry and timely delivery.

• Manage order process and distribution of packaging and other sales accessories.

• Fulfill wholesale partner needs by answering and shipping sold order availability requests and preparing bi-monthly model stock shipments.

• Provide insightful feedback on boutique stock requests, packaging, model stock request adjustments, seasonality, etc. to Planning team, Merchandising Director, Marketing & VM

• Supports overall merchandising strategies and initiatives, ad hoc projects as necessary.

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

The recruitment process:  

Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization.  Applicants must have valid work authorization for employment in the USA. 

Richemont offers a generous compensation and benefits package for eligible employees.

Salary Range: $80,000 - $90,000 (Annual)

This role is bonus eligible.