Specialist, Product Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product Development

About Mastercard Foundry
Mastercard Foundry is Mastercard's innovation engine and hub for new product development. We drive innovation at the intersection of emerging technologies, new interfaces, and evolving customer needs, while shaping strategic viewpoints that enhance existing solutions and unlock entirely new use cases.
Our focus extends beyond product innovation to building scalable, revenue-generating ecosystems and flywheels that create value in adjacent markets and segments. Key areas of focus include commercial payments, new payment flows, real-time payments, data, security, and value-added services.

Product Managers in Foundry, Mastercard
• Translate deep understanding of our customers into products and solutions that drive significant customer value.
• Build revolutionary products that advance how businesses all over the world derive most value from their data assets.
• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products.
• Act as connectors to ensure commercial and technological success of our products by working with cross-functional teams (e.g., Sales and Marketing, Technology teams, Data Strategy).
• Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments.
• Set product direction with coordination, not isolation—considering how our products all work together to serve customer needs.
Role

• Partner with senior product managers to drive product development from opportunity identification to launching solutions (0->1); testing products around validating product concepts from desirability, feasibility, and viability lenses
• Collaborate with cross-functional teams to set a customer-centric product vision; ensure consistent alignment between business priorities, development objectives and market trends
• Deepen understanding of customers’ needs, motivations, and pain points
• Design product concepts, conduct user testing and, and define/ iterate a product’s roadmap
- Partner with UX designers, data engineering, developers, and technology teams (internal and external) to define business requirements, technical capabilities, and customer experiences
- Oversee the development of features in the product roadmap
- Prioritize development of features as they align against product strategy
- Define product usage metrics and work with development teams to monitor
• Identify issues, risks, and dependencies to track product development
• Build strong working relationships with a diverse group of internal and external stakeholders
• Own and manage product documentation that expands knowledge beyond product team
• Contribute to efforts to shape product management and foster an agile, user-focused, product-led culture

All About you
• Passion for Innovation: strong desire and aptitude for innovation and creative thinking
• Customer centric: strong focus on delivering customer value and experienced in building strong customer relationships
• Natural problem solver: analytical, curious, excited about product development
• Driving project: Work closely with engineers, CX designers, and other PMs to define and release valuable product features
• Collaborative team player: able to collaborate across cross-functional teams; exceptional in facilitating challenging conversations and managing ambiguity
• Excellent written and verbal communication skills: ability to engage and influence at all levels, make the complex simple
• Organizational skills and project management: ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines
• Comfortable leveraging AI-enabled tools and techniques to accelerate product discovery, market analysis, customer research, and business case development.
• Skills: design thinking, market and product plans, writing and gathering product requirements, gap analysis, and/or business case development

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.