Assistant Manager, IT PMO

Overview

We are looking for a PMO to manage end-to-end AI and enterprise integration implementations. The role requires a mix of technical understanding, client coordination, project execution, and vendor management.

The ideal candidate should be able to work with clients, development teams, and third-party vendors while driving projects from scoping to production rollout.

Responsibilities

• Possess a solid understanding of industry best practices related to IT architectures, including Telephony, Networking, Cloud Computing, and Information Security
• Support the planning, design, and implementation of IT infrastructure and solution projects
• Assist in preparing technical responses for RFIs/RFPs and contribute to solution design and pricing inputs
• Gather and analyze client requirements and help propose suitable IT solutions aligned with business needs
• Coordinate with internal teams and support client interactions during project execution
• Assist in managing project timelines, deliverables, and documentation
• Create and maintain project schedules
• Monitor project progress, identify risks/issues, and escalate when necessary
• Ensure adherence to organizational processes, compliance, and project governance standards

Qualifications

Qualifications, Skills, and Experience

• Bachelor’s Degree in Computer Science, Information Technology, or a related field
• 5–7 years of relevant work experience in IT solutions, infrastructure, or project delivery
• Basic to intermediate understanding of Project Management practices and frameworks
• Knowledge of Agile/Scrum methodologies is an added advantage
• Good understanding of networking and telephony concepts
• Basic knowledge of databases (SQL/MySQL) and software development concepts
• Familiarity with Project Lifecycle (Initiation, Planning, Execution, Monitoring, Closure)

Core Competencies

• Ability to support project initiation and planning activities
• Exposure to project scoping, scheduling, risk tracking, and stakeholder coordination
• Experience in preparing and maintaining project documentation (project plans, risk logs, status reports, etc.)
• Hands-on experience with project management and issue tracking tools
• Ability to work in Agile, Waterfall, or Hybrid project environments
• Basic understanding of product design thinking and feature breakdown
• Good communication skills for working with cross-functional and geographically distributed teams
• Strong problem-solving and analytical thinking abilities
• Ability to manage multiple tasks or small projects concurrently
• Willingness to learn new technologies and adapt to changing environments
• Awareness of organizational processes and compliance requirements
• Team player with the ability to collaborate effectively across teams
• Basic stakeholder and conflict management skills

Additional Requirements

• Strong documentation and technical writing skills
• Ability to quickly understand new domains and business requirements
• Experience working in a collaborative, fast-paced environment
• Flexibility to work in different time zones (including Eastern Time, if required)