Transformation Analyst

About Us

We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky.

IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale.

 

 

We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky.
With a diverse workforce across multiple locations, IAG Transform delivers innovative solutions to support sustainable transformation. This includes insights and analytics, procurement, airline services, and group-wide systems—enabled through a centralised model that drives efficiency, automation, and scale across the Group.

 

 

Your responsibilities

The Transformation Analyst plays a key role in shaping and delivering strategic transformation initiatives, working as part of a cross-functional team to solve complex business challenges and deliver measurable improvements.

The role focuses on managing defined areas of scope, such as workstreams, projects or problem statements, ensuring that solutions are delivered effectively and adopted across the business to achieve intended outcomes across financial, operational, customer, colleague and sustainability measures.

Key Role Accountabilities: Transformation Analyst

Transformation shaping & delivery

• Support the identification and shaping of transformation initiatives through analysis, stakeholder engagement, workshops and research activities.
• Contribute to the design of solutions and approaches that address key business challenges and opportunities.
• Lead the planning and execution of assigned scope, ensuring delivery against agreed timelines, budgets and objectives.

Execution & performance management

• Deliver assigned initiatives or workstreams to ensure benefits are realised within agreed parameters.
• Manage risks, issues, assumptions and dependencies to ensure controlled delivery.
• Support financial, resource and delivery planning activities as required.

Stakeholder collaboration & communication

• Work collaboratively across directorates and supporting functions to enable progress and delivery.
• Build effective relationships with stakeholders to support alignment, engagement and delivery success.
• Prepare and deliver clear updates, reports and presentations for stakeholders and leadership.

Change & adoption

• Support the development and implementation of change management activities to ensure successful adoption of outputs.
• Assess organisational impact and contribute to communication, engagement and training approaches where required.

Innovation & continuous improvement

• Contribute to the development and refinement of innovative solutions through collaboration, prototyping and feedback.
• Promote continuous improvement and new ways of working across transformation initiatives.

 

 

Qualifications and Experience

• Experience supporting the delivery of transformation initiatives, projects or programmes.
• Experience working in complex, cross-functional environments.
• Understanding of project, programme or change management disciplines.
• Experience with planning, delivery and stakeholder engagement activities.
• Professional accreditation (project, programme, agile or change management) is desirable.
• Degree or equivalent experience preferred.

• Aviation experience desirable.

Skills and Capabilities

• Strong stakeholder engagement and collaboration skills.
• Effective communication skills, both written and verbal.
• Ability to manage tasks, priorities and timelines effectively.
• Strong analytical and problem-solving capability.
• Understanding of delivery disciplines including budget, schedule and scope management.
• Ability to work in a fast-paced, evolving environment.
• Openness to innovation and continuous improvement.

Behaviours and Attributes

• Role model for organisational values and behaviours.
• Collaborative and adaptable approach in a dynamic environment.
• Solutions-focused mindset with strong accountability.
• Effective relationship builder with a focus on delivery outcomes.
• Commitment to continuous learning and improvement.

Additional Information

The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses 

This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops and other related activities 

 

 

What we offer