- Location
- (HE)Office_Zaventem NEW, Belgium · Charleroi, Hainaut, Belgium
- Workplace
- Onsite
- Type
- Full-time
- Department
- IT
- Source
- Workday
Description
Location:
Zaventem, Flemish Brabant, BelgiumJob ID:
R0139814Date Posted:
2026-07-30Company Name:
Hitachi Energy Belgium N.V.Profession (Job Category):
IT, Telecom & InternetJob Schedule:
Full timeRemote:
NoJob Description:
The opportunity
At Hitachi Energy, you help colleagues stay connected, productive, and secure every day. As an Onsite IT Support Specialist, you are the local face of IT for our sites in Jumet and Zaventem, ensuring a reliable and high-quality technology experience for office and industrial users.
In this role, you combine hands-on technical support with user assistance, asset management, and site coordination. You work closely with local teams while collaborating with regional and global IT colleagues across Europe. You enjoy solving problems, supporting users, and improving IT services in a dynamic international environment.
This position offers the opportunity to work on a wide range of technologies, contribute to continuous improvement initiatives, and build strong relationships across the business. Regular travel between Jumet and Zaventem is required, with occasional travel to France and the Netherlands.
How you'll make an impact
You provide onsite IT support for users in Jumet and Zaventem across office and industrial environments.
You troubleshoot Windows devices, Microsoft 365 applications, printers, peripherals, connectivity, and workplace technology.
You support meeting rooms, collaboration tools, audiovisual equipment, and shared workplace services.
You manage IT assets, maintain inventory records, and ensure CMDB information remains accurate.
You coordinate IT logistics, including equipment deployment, transfers, returns, and lifecycle activities.
You support onboarding and offboarding activities by preparing devices and workplace equipment.
You work with vendors and external technicians to resolve hardware and warranty-related issues.
You identify service improvement opportunities and ensure consistent adherence to IT processes and procedures.
Your background
You have experience in IT support, field services, deskside support, or a similar role.
You have strong troubleshooting skills in Windows, Microsoft 365, printers, peripherals, and basic networking.
You have experience with IT asset management, inventories, logistics coordination, or CMDB administration.
You are comfortable working independently across multiple locations and managing priorities.
You communicate fluently in French and English and enjoy supporting end users.
You hold a valid driving license and are willing to travel regularly between sites.
More about us
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical, and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.
For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
32 vacation days
Company car
Meal vouchers
Group insurance
Pension scheme
Mobile phone
Training and certification opportunities
Flexible working arrangements where compatible with business needs
You will join an international and collaborative environment focused on innovation, continuous learning, and supporting the energy transition. More information about our benefit programs will be available during the recruitment process.
Accessibility and reasonable accommodation
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
