Spa Receptionist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A contemporary business hub with the highest standards of innovative hospitality. At the heart of Silicon Valley, experience a first-hand connection to the region’s tech legacy, sports and music venues and discover local adventures blended with artful sophistication. Four Seasons Hotel Silicon Valley brings an inventive approach to creative events, seasonal pop-up experiences, lifestyle facilities and culinary craftsmanship that culminate in the ultimate urban getaway.

Four Seasons Hotel Silicon Valley is proud to provide our guest the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Opportunity:

Four Seasons Hotel Silicon Valley is currently looking for a Spa Receptionist (Part Time).

Essential function of the job:

• Handle Spa guests with check ins/outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner
• Assist with Spa reservations, assigning therapists with appropriate treatment rooms
• Handle all guest interactions with highest level of hospitality and professionalism
• Accommodating special requests whenever possible, resolve guest complaints, assist guests in all inquires in connection with Spa or Hotel services
• Work harmoniously and professionally with co-workers, supervisors and fellow departments
• Assist with duties in the absence or heavy volume in the areas of Spa Attendant and Pool Attendant
• Other duties and projects as assigned

Qualifications and Skills:

• We are looking for an experienced customer service professional with a passion for service and hospitality
• At least 1 year of previous experience, preferably in a luxury hotel or spa environment
• Good organizational skills, with the ability to work independently
• Ability to function well under pressure, set priorities and adjust to changing conditions
• Requires reading, writing and oral proficiency in the English language
• Must be flexible with schedule – Able to work weekdays, weekends, holidays, and evenings
• Must provide work authorization document - proof of eligibility to work in the United States of America

What to Expect: 

• Competitive Salary & Wag
• $29.36/hour
• Be part of a cohesive team with opportunities to build a successful career with global potential 
• Medical, dental, and vision insurance 
• Holiday, vacation, and sick pay 
• 401k participation with a company matching program 
• Complimentary stays at Four Seasons worldwide (subject to availability) 
• Free employee meals prepared by the culinary team 
• Complimentary dry cleaning of employee uniforms 
• Free employee parking 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf