Medication Adherence & Access Team

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019

Medication Adherence & Access Team - Job Overview

Schedule: Monday-Friday (8AM-5PM) | Hybrid

At Legacy Community Health, you are more than just an employee; you're a cherished member of a family committed to transforming lives. As a Pharmacy Technician focusing on Medication Adherence & Access, you hold the key to our community's well-being. Your role is crucial in ensuring that patients have seamless access to their medications, empowering them to lead healthier and fulfilling lives.

• Act as the invaluable connection between patients, healthcare providers, and pharmacies, facilitating timely medication access.
• Flourish in an environment that prioritizes your personal and professional growth.
• Be part of a mission-driven organization with a steadfast commitment to enhancing community health.
• Experience a supportive and collaborative team culture where your efforts have a tangible impact.

Key Responsibilities

• Act as a liaison between Legacy clients and providers/pharmacies to minimize medication wait times.
• Respond promptly to incoming prescription renewal requests within 48 hours following protocol.
• Identify requests outside prescription renewal guidelines and seek assistance when needed.
• Support the provider's plan for patient follow-up and continuity of care.
• Proactively identify and address patients at risk of losing prescription access.
• Monitor and respond to incoming prior authorization requests efficiently.
• Submit prior authorizations on behalf of providers and patients, ensuring accurate documentation and updates.
• Maintain precise documentation within Legacy's EMR and Pharmacy system.
• Contribute to the success of the team by performing additional duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent required.
• Certification as a Pharmacy Technician, or LVN.
• Minimum 5 years experience as a certified pharmacy technician, or LVN.
• Demonstrates written and verbal communication skills.
• Demonstrates excellent customer service skills.
• Understanding of medication prescriptive process.
• Computer software knowledge.
• Proficiency in navigating electronic medical records.
• Spanish speaking preferred.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.