- Location
- IND -IM - Kudulu Road, India
- Type
- Full-time
- Department
- Management
- Seniority
- Manager
- Source
- Workday
Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a strategic, highly motivated Partner Program Manager to join our India Commercial Sales and Partnerships team. In this role, you will be responsible for creating, scaling, and managing the end-to-end partner program framework for all onboarded and upcoming partnerships across Iron Mountain India. You will serve as the single point of contact and an executive advisor to partnership leadership, ensuring our regional channel ecosystem operates frictionlessly and grows efficiently.
What You’ll Do
In this role, you will:
Execute End-to-End Partner Lifecycle Management: Drive the complete partner lifecycle, from building a tiered performance structure that delivers differentiated benefits, to maintaining participation hygiene (pipelines, deal registrations, and rebates) and systematically sun-setting legacy accounts.
Collaborate on Digital Innovation & Process Optimization: Partner closely with internal Legal and Operations teams to design, launch, and manage a simplified web-based onboarding interface that streamlines legal acknowledgments and drastically reduces friction for new and small partners.
Resolve Conflicts & Advise Leadership: Serve as an extended operations partner and executive advisor to Account Executives and leadership, proactively managing cross-functional issues such as channel conflicts, billing disputes, and process delays.
What You’ll Bring
The ideal candidate will have:
Proven Experience in Channel Management: Demonstrated success in program-managing complex partner ecosystems, channel sales, or alliance programs within the technology or services industry.
Strong Knowledge of Partner Operations & Governance: Deep functional expertise in structuring partner tiers, managing quarterly business reviews (QBRs), handling deal registrations, and navigating corporate legal onboarding processes.
Proven Ability in Stakeholder Management & Problem-Solving: Exceptional capability to mediate channel conflicts, resolve cross-functional operational bottlenecks, and act as a trusted advisor to executive leadership.
Educational Background: A Bachelor’s degree in Business Administration, Management, International Business, or a related field (Professional project management certifications are a plus)
