Graduate Student Specialist IV

Job Title

Graduate Student Specialist IV

Agency

Texas A&M University

Department

Graduate And Professional School

Proposed Minimum Salary

$4,991.25 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

What We Want

The Graduate and Professional School is seeking a Graduate Student Specialist IV to support graduate education operations, processes, and student services. This role serves as a key resource for students, faculty, and staff, managing graduate records, academic procedures, and program requirements with a high level of accuracy and compliance. The ideal candidate is detail-oriented, proactive, and collaborative, with strong communication skills and the ability to manage multiple priorities while contributing to continuous process improvement and an enhanced graduate student experience.

What You Need To Know

Salary: $59,895.00 - $65,884.50 (based on selected hire’s qualifications)

Cover Letter & Resume: A cover letter and resume are strongly recommended.

Other Requirements and Factors: Work beyond normal business hours, some evenings and/or weekends may be required for special events.

Essential Duties/Tasks

• Processing Documents and Reports - Processes official University graduate student documents related to all aspects of English Language Proficiency, Authorized Signer Requests, Graduate Committee Faculty Nominations, and Special Topics Course Requests. Manage guidance to students and departmental graduate advisors on the basics of requirements and guides or refers appropriately, students with procedural concerns involving admissions, standardized tests, transfer work, filing of degree plans, various petition processes, changes of curriculum, Ombuds issues, examination procedures, authorized signatures, other University graduate degree requirements, and graduation. Processes and exports needed reports for review of data and research.

• Graduate Student and Customer Support - Manages the guidance of graduate students, faculty, and staff on all aspects of graduate and professional education. Manages the guidance of graduate students in areas involving as admissions, standardized tests, transfer work, degree requirements related to degree clearance, thesis/dissertation/record of study clearance, examination procedures, other University graduate degree requirements, graduation, and/or Ombuds issues.

• Communications - Manages communications with faculty/staff in areas involving Graduate and Professional Council, Graduate Committee Faculty, English Language Proficiency, Authorized Signers, and Special Topics Course Requests and the various official University forms pertaining to them. Directs multiple departmental staff regarding the position’s duties and responsibilities. Manages new and existing programs and projects and will work to enhance graduate school programs

• Business Process and Procedure - Serves as the administrator for the Graduate and Professional Council, helping to ensure a smooth process for all curricular items brought before the council. Presents Graduate and Professional School Policy Changes to the council. Maintains program requirements in Compass. Maintains all procedures related to the Graduate and Professional Council, Graduate Committee Faculty, English Language Proficiency, Authorized Signers, and Special Topics Course Requests. Manages the Graduate and Professional Catalog review and update process.

• Training and Workshops - Provides management/functional assistance with efforts coordinated by the Graduate and Professional school such as New Graduate Student Orientations, professional development activities, fellowship workshops, awards ceremonies, thesis and dissertation pre-submittal workshops, Grad Advisor Workshops, Grad Advisor Development Sessions, and commencements.

• Assists in the planning, development, and delivery of graduate degree-related training and resources to students and graduate advisors (face-to-face and online). Manages and engages efforts to assess, improve, and streamline operations. Oversees logistics of Grad School workshops and or trainings.

• Event & Operational Support - Assist with event and operational support activities, including required and mandatory all-hands-on-deck events. Support coordination of logistics, space, materials, and staffing needs to ensure successful execution of events. Provide additional operational support as needed to assist with departmental priorities and high-volume activities.

• Supervisory - May supervise student employees.

Qualifications

Required Education and Experience:

• Bachelor's degree or equivalent combination of education and experience.

• Five years of related experience.

Preferred Qualifications:

• Master’s degree in higher education administration, student affairs, business, or a related field.

• 5+ years of experience in graduate education, academic advising, or university administrative operations.

• Experience working with graduate student records, degree audits, or academic program requirements.

• Knowledge of university policies, procedures, and governance processes (e.g., curriculum review, academic councils).

• Experience supporting graduate admissions, degree clearance, thesis/dissertation processes, or related functions.

• Familiarity with student information systems (e.g., Compass, Banner, Howdy, or similar platforms).

• Strong project management skills, with experience managing multiple priorities and process improvement initiatives.

• Experience developing and delivering training, workshops, or presentations for students, faculty, or staff.

• Excellent written and verbal communication skills, with the ability to communicate effectively across varying audiences.

• Proven ability to collaborate with cross-functional teams and build strong working relationships.

• Supervisory or lead experience, including oversight of student employees or support staff.

Knowledge, Skills, and Abilities:

• Ability to effectively communicate both orally and in writing.

• Ability to positively and professionally interact with clients and staff, and groups of various sizes.

• Excellent communication and presentation skills.

• Strong interpersonal and organizational skills.

• Working knowledge of office software and instructional programs.

• Knowledge of principles and methods for teaching and instructing individuals and groups.

• Skilled in utilizing various learning and active listening strategies.

• Ability to orally comprehend and express information and use inductive and deductive reasoning.

• Ability to multitask and work cooperatively with others.

Physical Requirements:

• Ability to lift, carry, and transport office or event materials weighing up to 25 lbs. (e.g., boxes of documents, promotional materials, or supplies for meetings and events).

• Ability to travel independently to on-campus and occasional off-campus locations for meetings, events, or training sessions.

• Ability to work outdoors exposed to various weather conditions, potential allergens, elevated noise levels, and heat during university-sponsored events or outreach activities.

Who We Are 

Texas A&M University's Graduate and Professional School strives to enhance graduate experiences and development of all students, personally and professionally, foster and facilitate interdisciplinary intercollegiate graduate programs and research activities, as well as provide the highest quality support for services to advance creative scholarship and scientific inquiry. Our vision to achieve recognition as a leader in support of graduate education through innovation, exceptional service and commitment to excellence.   For more information, please visit our website: grad.tamu.edu.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 

• 12-15 days of annual paid holidays   

• Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month  

• Automatic enrollment in theTeacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time  

• Professional Development: All employees have access to freeLinkedIn Learningtraining, webinars, and limited financial support to attend conferences, workshops, and more   

• Educational release time and tuition assistancefor completing a degree while a Texas A&M employee  

• Living Well, a program at Texas A&M that has been built by employees, for employees 

Our Commitment 

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.