Sr. Director, Digital Engagement, Enablement & Experiences

We are seeking an inspiring people leader with a deep passion for AI engagement and enablement. In this role, you will lead a team that designs and delivers AI engagement programmes, helping colleagues across the organization discover, understand, and confidently apply AI tools in their daily work. You will serve as a champion for AI adoption, translating complex AI capabilities into accessible, human-centred experiences that spark curiosity and drive lasting behavioural change.

 

You will act as a bridge between the technical AI landscape and the people who use it, making AI tangible, practical, and compelling for diverse audiences. You will find imaginative ways to introduce new AI technologies, support teams through the cultural shifts that come with AI adoption at scale, and influence AI enablement strategy across the organization. Leading a top-tier engineering and experience team, you will create interactive experiences built on the platforms provided by Digital & Technology, bringing AI capabilities to life in ways that resonate with colleagues at every level. Success in this role requires proven experience leading technical organizations.

 

This role encompasses cross-functional engagement with enterprise-wide influence. You will shape AI adoption strategy, sponsor enablement programmes, and be a recognized thought leader in human-centred AI adoption. You will handle cross-team dynamics to ensure AI tools and ways of working are understood, embraced, and applied effectively across the organization.

 

You will also be responsible for working with the Digital & Technology AI Platform team to ensure that user feedback, feature improvements and usability patterns are communicated back through the Digital organization to help evolve the offerings available for all organizations.

ROLE RESPONSIBILITIES

• AI Engagement & Adoption: Design and deliver AI engagement programmes, hands-on workshops, and experiential learning sessions that make AI accessible and compelling for diverse audiences. Introduce new AI tools and ways of working across teams, spark curiosity and experimentation, and support change management with concrete, relatable examples of AI in practice.
• AI Ideation & Innovation: Find creative ways to introduce new AI technologies, using storytelling, live demonstrations, and co-creation techniques to inspire new thinking. Champion AI-powered ideation and surface emerging opportunities from across the organization.
• Interactive Experience Delivery: Lead a team that builds fast, polished, engaging interactive applications and programs. This lead owns both the design and the technology build, so the business can see its ideas come to life and truly grasp the vision behind them.
• Stakeholder Engagement & Influence: Represent AI engagement at leadership forums, communicate adoption progress and impact to senior leaders, and partner with cross-functional stakeholders to align enablement initiatives with strategic priorities. Act as the organization’s primary advocate for human-centred AI adoption.
• People & Team Leadership: Lead and develop a team of engagement professionals. Shape talent strategy, build high-performing teams, and create an environment where creativity, experimentation, and human-centred design are celebrated.
• Strategic Engineering Partnership: Convert high value ideas from the numerous business engagements into quick style requirements conversion to production ready applications working in tight partnership with the strategic engineering team.
• AI Literacy & Capability Building: Guide AI adoption decisions across teams, assess readiness and risks systematically, and design human-in-the-loop learning experiences that build lasting AI capability at scale.
• Knowledge Management & Thought Leadership: Shape knowledge-sharing practices across business stakeholders, create frameworks and adoption playbooks that others can use, and maintain external visibility as a recognised thought leader in human-centred AI adoption.
• Cross-functional Collaboration: Partner with engineering, business, and AI organisation stakeholders to align engagement initiatives with enterprise priorities, coordinate cross-team dynamics, and ensure AI tools and ways of working are consistently understood and applied.
• Budget and Finance Management: Tightly managed finances are critical to this role to ensure that the team can meet the high demand of workshops and adoption strategies supporting all organizational demands.

 

QUALIFICATIONS
Bachelor's degree in Computer Science, Engineering, or related field with 12+ years of relevant experience.

 

EXPERT-LEVEL SKILLS

• Business Immersion: You are a recognized thought leader who influences strategy across business stakeholders, exemplify a strong business immersion mindset, and shape how engineering engages with the organization
• Organizational Navigation & Influence: Navigate the Digital & Technology organization with confidence, building the relationships, alliances, and credibility needed to advance the team's agenda. Negotiate and partner effectively with other Digital leaders to secure resources, align priorities, and clear the path for the team's success.
• Multi-Audience Communication: You shape communication practices across the organization. You represent engineering externally, communicate at board and executive level, and are recognized as an exceptional communicator who bridges any audience gap.
• Problem Discovery: You shape approaches to problem discovery across business stakeholders. You are recognized for transforming ambiguous situations into clear opportunities, influence how teams engage with business problems, and are the go-to person for the most undefined challenges.
• Communicate with Precision: Recognized authority on AI communication across all audience levels, from frontline colleagues to executive leadership; drives clarity and confidence in AI conversations; represents the organization externally on AI adoption topics.
• Stakeholder Management: You shape stakeholder practices across the organization. You manage executive relationships, represent engineering at the highest levels, and are recognized for exceptional stakeholder partnerships.

 

PEOPLE MANAGER SKILLS

• Leading the team: You are setting a clear direction for your team, aligning people around shared goals, and ensuring strong communication to drive collective success. You are also developing talent, fostering collaboration, and creating an environment where individuals feel empowered to perform at their best
• Team Collaboration: You create collaborative culture in your team. You transform dysfunctional team dynamics, are recognized for building exceptional teams, and mentor others on collaboration excellence.
• Knowledge Management: You grow experts and lead knowledge management initiatives across your team, create knowledge systems and taxonomies, establish practices that make institutional knowledge persistent, and mentor others on knowledge sharing.
• Time Management & Deep Work: You protect focused time of your direct reports for complex work, balance multiple priorities without dropping balls, minimize context switching, and help others understand your team capacity.

 

PRACTITIONER-LEVEL SKILLS

• AI Adoption & Engagement: You design and lead AI engagement programmes across the organization. You create accessible, inspiring workshop experiences that bring AI concepts to life for technical and non-technical audiences alike. You are recognized for your ability to spark curiosity and translate complex AI capabilities into practical, relatable use cases. You develop and maintain a library of compelling demonstrations, case studies, and adoption playbooks that support teams at different stages of their AI journey. You partner with change management and communications stakeholders to ensure AI introductions land effectively and build lasting capability.
• Technical Team Leadership: Have led cross-disciplinary teams of developers, lead engineers, testers, and designers and knows how to set technical direction and guide architectural decisions without writing the code. Understand how the pieces fit together well enough to keep a team aligned from concept through delivery.
• Idea to Implementation at Speed: Move from concept to a working product fast. Sharpen how the team works, tracking cycle time, clearing bottlenecks, making practical trade-offs, so things ship quickly without cutting corners on quality.
• Building on and Beyond the Platform: Lead teams that use existing enterprise platforms and build new modules on top of them. Judge when to reuse what's there, when to extend it, and when to build something new.
• Fluency Across the Technical Stack: Know enough about modern development practices including cloud, data, CI/CD, and responsible use of AI in the development process, to lead technical conversations credibly, weigh options, and earn the trust of your engineers.
• Responsible AI Judgment: Make AI adoption decisions with a clear read on the risks and benefits, push for human-in-the-loop design, and set practices that balance the speed AI offers with the rigor trustworthy delivery requires.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

PHYSICAL/MENTAL REQUIREMENTS

There will be extensive time using a computer. You will also be expected to facilitate large scale meeting which may demand very long days and very high energy throughout.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

You may need to work in some non-standard working times in order to support senior stakeholders needs and requests.

You will be required to be able to travel 25% or more for this role

Work Location Assignment: Hybrid

Last Date to Apply for Job: 7/23/2026

The annual base salary for this position ranges from $230,900.00 to $384,800.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 25.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Information & Business Tech