Job Description Summary

Job Description

Role Purpose

The Project Coordinator & Visa Support role is a critical function designed to provide dedicated coordination and administrative oversight to the Service business. As our operations expand, this role will act as a central hub, supporting Project Managers and Fleet Managers in the delivery of our project portfolio while ensuring seamless mobility for our workforce through meticulous management of Visa and work permit requirements.

Key Responsibilities

• Project Coordination: Partner with Project Managers to track, coordinate, and drive the progression of project actions across the entire portfolio.
• Fleet Operational Support: Assist Fleet Managers with day-to-day operational coordination, ensuring smooth workflows across the service business.
• Visa & Immigration Compliance: Manage the end-to-end administration of Visas and work permits, including tracking expiry dates, initiating renewals, preparing necessary documentation, and ensuring all regulatory timelines are met.
• Documentation & Reporting: Maintain accurate, up-to-date records for all projects and mobility-related activity; provide regular status reports to leadership.
• Stakeholder Liaison: Serve as a primary point of contact for internal teams, mobile employees, and external agencies to ensure project and workforce needs are met effectively.
• Process Improvement: Drive visibility, consistency, and control by identifying opportunities to streamline administrative and mobility-related processes.

Core Competencies & Requirements

• Independent Coordination: Ability to manage multiple workstreams and engage effectively with diverse stakeholders without constant supervision.
• Operational Detail: Strong attention to detail, particularly regarding compliance-heavy documentation and regulatory requirements.
• Prioritization: Proven ability to manage competing demands in a fast-paced, growing business environment.
• Proactive Problem Solving: Ability to anticipate bottlenecks in project delivery or mobility and take corrective action to ensure business continuity.
• Professional Communication: Excellent interpersonal skills with the ability to liaise professionally with internal and external parties.

Business Value

This role is instrumental in the continued success of the Service business by:

• Increasing Management Capacity: Enabling Project and Fleet Managers to focus on high-value strategic priorities and customer relationships.
• Ensuring Compliance: Mitigating the risk of non-compliance and work interruptions through centralized, proactive documentation management.
• Facilitating Growth: Providing a scalable foundation to manage increasing operational demands efficiently.
• Improving Transparency: Enhancing the business’s ability to track progress and monitor performance through robust data management.

Additional Information